That's actually pretty impressive.
Satellite latency is so bad most people with smart TVs can't stream to them because most streaming buffers empty faster than the network responds with more packets. They are usually stuck with their computers to pre-download content or increase buffer size/decrease video resolution.
Dial-up - if its offered still in your area,
Point to point internet - if you have neighbours in line of sight also participating.
or Satellite - if you are in line of sight to the satellite
Many people I know up-country usually all they get is satellite, so yeah starlink may not the promised 20ms, but its hella lot better than what traditional satellite is providing (also hopeful starlink provides better reliability and tech support which in satellite is quite atrocious as well)
Heh - as far as what's promised vs delivery, read the fine print on satellite internet plans, they have wording saying the hope is to provide the advertised speeds but there is no guarantee that they ever will.
And most people don't care about latency. Bandwidth is far more important.
Nobody who has ever used existing satellite says this. Latency becomes a huge issue at 500ms.
A single web page load of a “modern” website requires 10s of TCP connections to load resources from CDNs, each of which requires TLS handshakes taking 1.5 seconds, which are not initiated until the initial page is downloaded enough to see resources to load.
I had to live on this Internet for a summer. It was awful and was only good for long downloads. Everything else was literally better on dial-up. And this was 15 years ago.
https://www.shacknews.com/article/118663/spacex-starlink-20m...
Version 2 is not at a lower altitude. In fact, most of the latency incurred is not from altitude at all. They are moving several hundred kilometers from their highest to lowest orbit, and if you do that math that's not accounting for much of the 20ms.
It's impressive that they are not too far off, while the service is still in beta. And compared to regular connections you can get on Earth, it's a very decent ping.
As a side note, press announcements are made to generate buzz and create headlines, so you should always expect hyperbole instead of strict facts. If you look at video games announcements, press releases constantly state that every new game is the best ever in their genre.
That's better than the latency on my fiber connection