Do you support GoPro videos (h265)? I have played around on the same concept but the lack of .mov support (iPhone) and mp4+h265 (gopro) is kind of a bummer for Chrome users.
Hey! Right now we don't allow upload of mov files yet, but we will add that soon. Our infrastructure supports it but we can't immediately show a preview (have to wait for it to be converted). Will probably have that within a week. Mp4 files are definitely supported though, let me know if that works for you!
That doesn't really make sense, these days mov files are exactly the same as mp4 files - the same ISO/IEC 14496-12 container.
Ah I may have spoken too soon then :) We use mux.com for our converting, and they should support (almost) all video files. We currently preview the file while it's uploading. So like I mentioned before, some file formats won't do that initial preview. We will improve this soon so all video files will work equally.
I came across this issue, had to convert it with VLC.
I immediately thought of storycreatorapp when I saw this, hope you're able to take them on and show them the power of a smart, hardworking individual!!!