I see Timescale Helm charts for Kubernetes: https://github.com/timescale/timescaledb-kubernetes. Are you using Kubernetes to host the managed service?
Timescale Forge, which I mentioned elsewhere, is based all around Kubernetes (including StatefulSets), which enables its decoupled compute/storage and instant pause/resume.
For that we employ helm charts, but also have additionally built k8s operators + more internally to handle the dynamic operation and reconfiguration you want from an "full lifecycle"-managed database service, while the helm charts are slightly more static.