> we should all learn to be a little more empathetic and how best to work with our co-workers
This has been my experience. I've received phrasing similar to "After we learned to work together, we've got a pretty good canter going".
> usually these are better bottom-up then top-down
... which is what I suspect is a source of objection around the comments here. I have never received or been pointed to a document akin to a "manual for this person". It's all been direct person-to-person, hearsay, and a combination of both ["I heard Jimmy is always $This_Particular_Way, I took note but reserved judgement, and after I interacted with Jimmy enough times I figured that I personally find Jimmy to be $XYZ"].
Actually receiving a "Manual For Jimmy", especially from Jimmy directly, is an indicator of something other or more than simply "how to interact with Jimmy".