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> why people feel the need to use software like this

The same reason people download executables from the internet that claim it will give them more RAM - personal ignorance and hyper-suggestibility.

> They use CCleaner on a new machine to strip out OEM crapware

.. Perhaps you're one of those people.. you do know CCleaner doesn't do that, right?

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Nope. I only use Windows if I'm getting paid to, and in that case system administration is Somebody Else's Problem. I've never been to CCleaner's website, let alone installed or run it. I'm going off second-hand reports from people who think CCleaner purges crapware from their PCs. Evidently it does not. I should stop making ill-informed comments on the internet, but it's just so much fun!

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