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It´s 2008. A manager that just doesn´t care anymore tells the new IT person to replenish the fan mayo.

-"Why? I don´t know why. It just works."

-"Is Hellmann's ok?"

IT person documents that Hellmann's is preferred.

And then later on Hellmann's is discontinued, so the company solicits quotes for a mayo supplier.

Surely it would be an RFP that insists on SLA guarantees, generating profound confusion at Hellman’s and Kraft.