Most of his experiments I read about have other explanations that fit the data just as well. For instance, the "The Economist" subscription has another explanation to simple comparison, choice deferral.
People don't really know if they'll want the online or print version, so are happy to pay extra for not having to make that choice now. If you only give them the two choices, you force them to choose. I'm not saying he is wrong, just that I miss him considering other alternatives (that to me sound way more plausible, but are less publication-sexy).