Same is true of goodreads. Amazon have their market lock now, it’s the IE6 phase now. (Except it was way easier to get people off IE6 than it will be to get them off the platform with all of their books.)
If you are one of those reviewers who honestly reads and reviews books, then you can feel like your signal is lost in the noise of the shill reviewers. Also, for those who were initially interested in what their real-life friends were reading, the majority of those IRL friends will have dropped off the site over the years, either because of a natural attrition or because they have come to prefer snackable web content over books.
Agree completely the broken community is much more important than the aged look of the website.
As much as possible, I find myself interacting with Goodreads through calibre plugins; I've got a library with zero actual book files that contains an entry for every book in my library, and I mainly use that to browse my collection. Since syncing that list takes so long, my actual calibre libraries are also synced to Goodreads, as that's where I actually make my changes.
With Library thing's recent removal of library limits, I'm thinking more and more about abandoning Goodreads--except I don't know if there's a calibre plugin for PT, and I've spent so much time adding and updating book records for items in my goodreads library, which would have to be redone for LT.
Amazon should never have been allowed to buy Goodreads.
This is why big social media sites have such high valuations. Any small group could develop an alternative to Facebook. However, the chances of that usurping them is almost zero. The same goes for Goodreads.