> Properly reading the docs can take hours, and most don't have that much time to spare.

And, reading the docs looks to an external observer exactly like playing video games or browsing facebook all day. Modern "agile" organizations dedicate two or three watchers to each actually productive employee to "make sure" that the productive people are actually being productive. This means that the only time spent on tasks is spent on tasks whose outcome can be quickly, easily externally observed.

That this necessarily produces a substandard product seems to be unimportant.