Remote work is not necessarily a good thing for the worker
seanblanda.com
seanblanda.com
-- For the budding young developer who can't wait to show ideas to teammates and demonstrate being a go-getter by asking random questions and finding unaddressed issues to innovate on, WFH might be terrible. You're going to schedule time to fortuitously run into the senior person who takes an interest in your idea?
-- For the working parent whose productivity has been slashed by 50% and stress has gone up by 50% due to parenting obligations, WFH might be terrible.
-- For the middle manager who can coast along and not need to move greatly in his/her career, WFH might be great.
-- For the developer who works by tickets on very concrete things and this is nothing new, WFH might be great.
-- For the small company CEO who relies on force of personality and everyone in the same room urgently working to get something done, WFH might be terrible.
There's a huge variability in what WFH means, depending on what you want from the situation.
Well said btw. I don’t know that I’ve seen anyone even attempt a comprehensive assessment of how work from home helps or hurts, just these narrow appeals to those in a similar situation.
This is exactly correct.
My office did work from home Tuesdays / Thursdays even before the pandemic. My wife stays home with our three kids. I tried it precisely once. My kids were grumpy, my wife was grumpier. There is an unspoken expectation that if you are present you should be helping / interacting. I'm sure we could have worked it out, but it wasn't worth the effort.
Having the entire office (5 people, so nothing big) to myself twice a week was pretty nice though. And it set a great precedent so that I've been the only person going into the office the past four months.
My wife and I haven't had an issue at any point. She understands that the reason we're not homeless right now is because I spend all day on the computer. She doesn't come to my workspace and communicates with me as she would as if I was at an office (i.e., via IM). She will, very occasionally, shoot me a message and _ask_ if I can spare some time to give her a hand with something but there's no animosity if I say no and for the most part she will try and work it out herself, even if it's inconvenient (e.g., finding somewhere to safely park the baby for a few minutes while she throws a load of laundry in).
I think the only one in the house that doesn't understand "dad working != dad at home" is the dog so she sometimes has to be crated when I have important meetings.
And I wouldn't trade the extra 2-3 hours a day I get with my family or to spend on hobbies instead of sitting in bumper-to-bumper traffic for anything.
Those are not comparable experience, the month I spent at home when my kid was born was spend playing MMOs most of the day, now I cant have 5 minutes alone unless the TV is on 24/7 (wich is terrible, also).
This is the actual difference between our situations.
I have a ten minute commute. Avoiding ten minutes in the car isn't worth the hassle of working from home (we don't have space for me to have my own "office", so I'd just be in the living room with everyone else)
If I did have a multi-hour commute every day, I'd absolutely be working from home any chance I could.
Wasn't trying to invalidate your situation or anything, just throwing more anecdata at the wall.
Spouses and kids--even young ones--can adapt if healthy boundaries and expectations are established. Office life is a modern phenomenon. Before that most families lived and worked together.
Also, after the first couple of weeks my young children had no problem understanding that when I'm in my office room I am working, and I can't play. But they do really enjoy seeing me at lunch, which didn't happen when I was WFO.
But again, that's just my experience and I'm sure it's different for other people.
(Note: I know not everyone can have a dedicated office.)
And kids grow up, fast. Once they're all in school it's a whole new dynamic.
Something that a lot of people in the business setting don't seem to understand.
My work friends are just that... work friends. I have to hide large swaths of my personal life from them and they don't usually stick around outside work. Work relationships suck.
In my opinion, it’s all the more so if they live in one of the many nondescript suburban places of which Middle America comprises. Having little to come home to or go out to, with our bankrupt concept of civic space and the public realm, it’s all the more likely many of us will unconsciously look to work as the locus of social possibility. It’s not because we want to, it’s just the shape of the situation.
Ideally we WFH or come in as we see fit. If I'm the boss I'd say, aim to come in at least 3X a week if you don't live hours away. But some people just prefer to keep to themselves and simply purely work. More power to them, let that be an option too.
These things are mildly pleasant. But commuting is very unpleasant. Being interrupted all the time is unpleasant. Working with a dog on my lap is pleasant.
On the pleasant scale, remote wins hands down.
TBH, I do most of my "chat" through chat now anyway.
I think there's a chance we're going to see all-remote employees be subconsciously judged on things like the quality of their lighting, audio, background, mute etiquette, etc. IMO that's a lot better than the current approach of judging based on similar appearance, hobbies, lunch schedules, golf club memberships, etc.
Being all-remote is a wonderful equalizer.
Based on your examples, all-remote isn't an equalizer, it's changing the rules by which you are judged.
Whereas when I was in the office I saw lot of people doing mostly nothing but hanging out in the lunch-room. I guess they felt like if they take the trouble to arrive in the office that's a lot of work already. And they did not make the choice they are just doing it because they were told to do it.
I agree there is value in talking to people in person and having wide-ranging conversations about everything but there has to be a balance. But all in all I thought me working from home gave the employer much more than if I had come to office every day, and hung around in the lunch room with others.
Forgive me but the way you formulated it doesn't correspond to reality. What is really happening is that the 'small company CEO' suddenly has an idea and wants everyone to work on something but at the same time expect everyone to get their normal work done. This basically means people have to work overtime, and more often than not this overtime is unpaid. Moreover, instead of clear rules there are "expectations". Having to spell it out, especially in writing, makes it clear that this kind of behavior is abusive.
Don't depend on 'personality', just explain to your workers clearly what you expect from them, define priorites, and listen to their feedback.
I am not mentally tough and have poor impulse control. Which would almost certainly get me fired in a WFH environment.
Also, it's worth noting that for many people who have not worked from home much (or if at all), they won't really "know" whether or not it's a good setup for themselves until they actually do it for more than a few weeks to start drawing some observations about what works well and what doesn't.
For parents its great. Parents get to spend commute time with childrens.
For developers its just amazing. I can't stress this enough. You get uninterrupted time to design or coding in the zone
For hardware startups it might not work, but software its already proven by wordpress, gitlab and many others.
Budding engineers can always think before asking senior devs and learn how to ask questions.
Most importantly WFH is great to fight against age bias. For any one over 30 this is huge win.
What do you mean, "account their time for what they did"?
As a middle manager myself, I am graded on my projects getting done on time. I don't need to fill out some sort of timecard. Do you?
Ultimately, I think the best situation is where workers can choose what is best for themselves.
But if I were younger I personally would be kind of bummed out for a couple of reasons:
1. It’s just a totally different vibe working with close colleagues in person. Work was just a fun place to be when I was young (and single.)
2. Getting a feel for what else is going on in the company and who might be good to work with seems a lot more difficult. Just prior to the whole COVID shutdown I had been temporarily shifted to a team to work out some specific issues. That has changed and I’m sort of stuck on this team for a bit.
Working on a less interesting thing I feel less connection to my team and much more like a contractor.
Finding other opportunities within the same company, where you want to have a feel for the personalities involved just feels tougher.
It will be interesting to see how this shakes out if it keeps up for a lot longer. It just feels like some places will suffer from a lack of cross-pollination.
I like WFH a lot more than I like commuting and working in the office. As a youngster though I loved the cut and thrust of a metropolis. Especially the adventures after work.
I hope the current situation creates a permanent inflection in companies attitudes, which enables me to perhaps move out if this big city and find remote work for my last 10-15 years of work.
They still want to live and work in downtown cities. They still want to go to the office and mingle/network.
HN is an echo chamber.
I enjoy my colleagues and work environment (and wouldn't trade it for the world now that I'm mostly remote!), love to chat with them and keep in touch, but at the end of the day I already have my own friends with whom I have stronger bonds than the workplace, and I'd rather spend my free time with them rather than endless happy hours with work colleagues who are, in the grand scheme of things, really only present in my life for the duration of a job. Coincidentally, some of my favorite coworkers have this same outlook.
I concede this is all anecdotal, yes, but so is your generalization. I personally believe much of this youngest generation of professionals, of which I am part, already has relatively established social networks due to social media that someone even 10 years ago entering a new job in a new city would not have, hence the less need to rely on the workplace for a social life.
If you ask me, the future of the workplace isn't fully-remote or fully in-person, it's an office where everyone comes in 2-3 days a week, as necessary, and working remote or at-home the rest of the time.
The world is so social, I have large circles of friends/aquaintences from my hobbies, from university, and from back home. I have my apetite of kind of, but not too close, friends more than satisfied, and would rather have alone time or time with the most important people of my life.
Everyone is different, but before I could work from home I stopped going to lunch because I just needed that time alone as the rest of the day was full of people. I'm not bragging, because I'm not sure if this really is better than "just" having your work and your few work-pals in life than the endless social circles and the hundreds of people you are strangely intimate with through FB, IG, snap updates.
But it is what is and I hope I never have to go back to office life, in that case I have to cut out some social media, some friends and/or a hobby from my life to survive.
I'm in the same boat as you, also early career but Please, NO. Being asked to go twice a week to the office is the worst trade-off. It means I still need to live in commuting distance of the office but I also need to rent an extra room to be my office where I'm expected to work for 3 days/week.
I favor a model in which once a quarter the whole team spends a week together as a "retreat". This gives you flexibility to really live where you want without that need to still go to the office. It also means the company doesn't even need to keep an office to start with.
EDIT: GitHub actually balances this beautifully, imo. They have offices in SF, NY, Austin, and Tokyo for those who want to go into an office every day or semi-regularly, though they also do a yearly company-wide retreat and quarterly team gatherings if you want to work fully remote.
I think the vast majority want to go back once it is safe to do so.
But most young people are not going to pack up and move to a small rural town in the middle of nowhere.
Companies came to big cities because that is where young talent wanted to live. Not the other way around.
A couple of other things though: I hate remote communication because it's so different to being in-person and I feel like WFH stifles your ability to communicate what you're working on with people outside of your team.
The caveat is of course I have to be working on something I'm interested in with good people. If work was full of bad people or I didn't care about the work then of course I wouldn't be excited to go to work.
Daniel Turner did a great peace on why he left the DC metro area: https://humanevents.com/2020/07/23/goodbye-washington-dc/
Other than that I think it will be business as usual.
1. It is a different vibe compared to working with co-workers, so instead you find collaborators who may not work for the same company, or perhaps you code with your friends that aren't working on the same project. I had a membership at a workspace filled with other go-getting, fun-loving entrepreneurial mostly young professionals and it was that same amazing social + work setting, but 100% divorced from my employment/client. If I lost a client that wonderful work community and environment wouldn't have gone anywhere.
2. It is harder to overhear things at the watercooler if there's no watercooler - if you're remote in a non-remote company you will be missing out, but in a remote-first company you're forced to find other ways to communicate. It's up to each person to open those channels and pursue it, but in 100% distributed teams this happens naturally (when there is no office). You do have to be a little proactive sending some emails though "So I hear you like cats" "So I heard in the meeting you're travelling to South America now, how is that?", etc.
I think what we'll see is the idea that your employer must get all your butts into chairs under the same roof is not the best way to do things for a few reasons:
- it's costly to the employer to shelter and provide for employees in real estate and so many other ways if they simply don't need to have a building
- it limits the talent pool they can hire from geographically for little good reason - a distributed team can hire anybody anywhere in the world and that definitely gives you a competitive advantage at finding talent!
After going this work-from-my-own-setting for almost a decade I feel like it's inevitable, and I think companies who don't use a 100% distributed model today will be competing harder than they need to and paying more than they should to do it.
I'm glad COVID has accelerated the schedule for all this happening, but I really hope most offices don't go back.
Here are some tips I've found for making the most of working from your own surroundings:
- DO customize the environment to your comfort: lights, sounds, smells, privacy, seating - if you could design the perfect environment for being at your best in that moment, take those liberties. It pays off in productivity
- DO get up and move around often throughout the day, or move from place to place. It seems sometimes you get into a funk and all you have to do to leave that dim cloud is just physically relocate and you'll be refreshed mentally. Get up and go make a coffee, go water the lawn as a break, go check the mail. These little breaks will help you keep up the pace and give you stamina.
- DO get out of the house (COVID-willing), if there are cafés or outdoor places with electricity and bathrooms and tables and chairs it can be good and here's a secret -> set goals when you leave the house for what you must accomplish before you return home. If a café has hours and closes down for the night you have tricked yourself with a very real deadline and sense of urgency that otherwise wouldn't be there. By setting goals for myself and using real time deadlines like this I can stay focused on what I'm supposed to be doing
In short, I envision that in 10+ years and for a long time we it will be normal for us to design offices at home, or share rent of work studios with our family and friends, and what used to be coworkers and office drama will just be the people you choose to live and work with, and you can get hired and lose your job and this social group of people you work around doesn't need to change. Overall I think it will be better!
If there is no demand or it dramatically reduces possibly a lot of us remote workers will find we also are no longer needed or far worse compensated.
We all need to look at the chain that feeds us.
What is going to replace the busy cities, airports, offices and all the infrastructure and it's supply chain?
A lot of IT roles will disappear also.
If you can't be kind or professional enough to have an enjoyable working relationship to have drinks with your coworkers, I don't think it's the corporation or HR department that's to blame.
> or you forget about a sensitive demographic of people when proposing an idea.
Both of those can be true, I imagine. I think the general idea is, though, in America, people who weren't white guys always have had to deal with those same concerns.
My privilege as white dude has included, until relatively recently, _not_ having to worry about those things because my "norm" was the norm society enforced over the norms of people different than myself.
I'm not sure where you got the impression that the parent was constantly being canceled. The actual problem is that nobody wants to be canceled even once, so they're forced to be perpetually on their tippy toes. The recent cancellations[1] for (arguably) non-hateful behavior creates a chilling effect.
>The actual problem is that nobody wants to be canceled even once, so they're always perpetually on their tippy toes.
This is how professional environments have always been and I don't agree that it's a problem. When a bunch of people with different beliefs get together its important for everyone to invest effort in keeping the peace so the focus can remain on work.
Thankfully there's still plenty of room for sharing personal beliefs with coworkers (even differing opinions) as long as you've put in the work to build a trusting relationship.
I guess it might depend on what sorts of things you're used to saying. I haven't felt chilled at work, and haven't felt any need to adjust my behavior or the things I say in any way.
> One wrong word and you’re cancelled.
I think many of those words have always been wrong, and it's only now that people are correctly catching flack for it, because people are willing to go to HR with their complaints.
The more conventional-minded someone is, the more it seems to them that it's safe for everyone to express their opinions. It's safe for them to express their opinions, because the source of their opinions is whatever it's currently acceptable to believe. So it seems to them that it must be safe for everyone.It used to be _conventional_ to have scantily clad “booth babes” in pretty much every technical conference’s vendor room (worse at things like CES, but I remember going to a mid-2000s VMworld conference where there were some booth babes). At some point—in part because of pushback against the sexism of “booth babes”—it became embarrassing to have them. I remember discussions on various sites (IIRC, including HN) where people lamented “feminism” for the disappearance of booth babes. Ultimately, the people who lamented it couldn’t keep up with the changes in convention.
It used to be _conventional_ to be casually sexist or racist in the office. The convention changed. The people who are supposedly being “canceled” have been unable to keep up with the convention. It could be personal sexism and/or racism, or it could simply be systemic sexism and/or racism and they haven’t _quite_ caught the memo that the convention changed.
Parent comment: I haven't felt censored, therefore there is no problem.
PG essay: This isn't a good argument for the absence of censorship, since some people adopt their opinions wholesale from the dominant orthodoxy of their times, making it logically impossible for them to say anything heterodox. Such people would therefore never feel censored.
Anyway, that's my take. How do you you see them as saying the same thing? I think the PG essay does talk about conventions changing, which you did a very good job of illustrating with your booth babe example...though in the essay, he seems more interested in good opiions that run counter to current conventions rather than bad ones that convention endorses (like booth babes).
I expect that's probably because you happen to be of a similar viewpoint as the majority of the folks you work with.
> I think many of those words have always been wrong
True, but many of them haven't. Over time, it's gotten to the point where expressing a liberal view at a workplace that mostly conservative, or vice versa, is likely to get your fired for being a bad person. The same is true of a lot of specific talking points. Talking politics at work has never been a great idea, but it's gotten to the point where talking about anything that politics talks about is a mine field.
But she’s still worth a stupid amount of money and she still has her publishing contracts. She’s received some pretty disgusting hateful comments _back_ (which is inexcusable), but most objections are specifically because she’s repeating toxic hate speech.
Compare this with the 22 transgender people murdered in America so far this year: 22 transgender people have been killed so far this year — almost the total toll for 2019 (https://thehill.com/changing-america/respect/diversity-inclu...).
Being told that one’s words are hurtful is not the equivalent of being purged in the early USSR (such purges were quite often literal with use of bullets).
Her words are resonating with a lot of women, and more than that, there are many more women who are afraid to agree with her publicly. Brenden O'Neil does a great talk about Orthodoxy: https://www.youtube.com/watch?v=BtWrljX9HRA
I'm not going to say what I think about her statements, but I do think she has a right to say them. Dismissing them outright is dismissing the many people who are genuinely worried about legislation changes that affect what we can and cannot say.
Her critics also have every right to express their disgust with her support for transphobic “thought-leaders”. The complaints about “cancel culture” are _mostly_ that people who have never had their opinions challenged are now being challenged and called out for hurtful statements.
It's also worth noting that trans people are a fraction of a percentage of the population. Most people won't know anyone personally. It's easier to hate a distant figure who you've never met, particularly when they only end up in the news for being near the Kardashians, leaking government secrets, or getting upset at a beloved children's author. Not a lot of people know who e.g. Lynn Conway is, and that's a shame.
All I said is that similarly to the 1930s USSR rules of what is "hate"/"counter-revolution" are changing so quickly and abruptly that even people who had been dedicated to the cause are routinely found guilty. E.g. just a couple months ago Rowling was an inspiration for women, an advocate for LGBT, feminism and other causes. Now she is being told that her words are hurtful. It's as same as some NKVD officer, who busted the counter-revolutionaries for criticizing the great ally of the USSR, Germany, get busted himself for being a German spy. And no, I don't mean that Rowling was busting somebody for criticizing Germany or is a German spy.
https://www.detroitnews.com/story/news/education/2020/07/21/...
https://www.texastribune.org/2019/12/02/texas-education-agen...
https://stream.org/this-catholic-school-teacher-was-fired-fo...
https://www.vox.com/recode/2019/8/2/20751822/google-employee...
However, the be fair, some people have been fired by conservative companies as well:
https://www.lgbtqnation.com/2019/12/lifelong-conservative-re...
However, you are far more likely to be “cancelled” if you don’t toe the left or far left party line. Especially at tech companies.
To go one step further: For a laser to work requires some kind of pumping, in order to get the atoms in a state where they can emit. By analogy, what "pumps" the hate laser?
Trolls do. Nuff said on that topic; we've all seen it.
Foreign governments do. The point of "agitation propaganda" is to get the population in an agitated state, that is, a state where they are ready to lash out. I think there is sufficient evidence of Russia doing this, and I suspect that both China and Iran are doing so also.
Domestic political parties do. "The other side is not just wrong, they're evil. Here, look how evil they are! Look what horrible things they're doing! Send us money so that we can fight them!"
And the media do. Especially social media, but the regular media as well. Outrage drives clicks, clicks sell ads, ads make money. (Alternately, media could be thought of as turning up the gain on the other forms of pumping.)
It's incredibly dangerous to talk about anything remotely controversial at work right now, if you're in 100% remote/lockdown work. I've heard this from multiple non-work friends. I personally avoid it whenever possible.
Hell, it's not even work friends. I know people who have completely stopped texting each other over narrow political views.
Current modern world and its problems can get to you and rot at work also.
Its very hard „not to” talk about some things.
So I end up speaking more with co-workers from the same country I am from because it becomes easier. This ends up forming bubbles :(. I wish I was able to speak freely and make friends with people from other countries also. But the risk seems much more than the reward.
However. When you take into account how hostile the modern office is to IC work, it turns out WFH is much better^. I'm not waiting for the open office to quiet down before getting real work done, and I can just focus whenever I want. 1:1 technical discussions are easier to have, because you just Zoom call the one person, and don't have to go around searching for a conference room. Modern offices are designed so poorly, with such a high level of distraction and low level of functionality, that even WFH without any preparation is much better.
^ Having to take on childcare or not having a private room to work in cancels out the benefits.
Having a private room, at least for me is always a very important aspect of getting stuff done from home. I make all the effort I can to make it not look or feel like a corporate office, though.
I don't have any solutions except I try to get outside and I know I feel a bit better when we exercise, get enough sleep, or get out of the house and do something.
Good luck
I hope you find something that works and it gets better for you and your family.
- I wake up at the same time every day.
- I eat breakfast and have my morning coffee at the same time every day.
- I shower and dress the same way as if I were heading into the office every day.
- I have a dedicated place in my home that I work from every day.
- I stop working around the same time every day.
It is essential for me to do all of these things. Just because I'm not heading to an office doesn't mean that I can start my day any later. Just because I'm home and my work can be done from home doesn't mean that I should continue working any longer than I would in the office.
Maintain your schedule and routine to... maintain your schedule and routine.
1. seasonal affective disorder.
2. messed up sleep cycle (see also: circadian rhythm, pineal gland, melatonin).
3. vitamin D deficiency.
4. lack of physical activity.
1, 2 and 3 are often caused by lack of exposure to natural light. Try to get a vitamin D supplement and walk outside during the day every now and then.
This became clear to me every time I was hired or transferred into a new job where I had to sit at a desk removed from everyone else on the team. Think issues with not having an empty desk nearby when I walked in the door on Day One or something along those lines, but several times over.
Making yourself routinely, regularly, and frequently visible goes only so far when you're not cubicle neighbors with your direct coworkers or managers.
"Out of sight, out of mind" isn't just for working from home, it can be as easy as working from down the hall or in the next room over. I've done the satellite office thing too, and it's in the bag for this as well.
All this said, I am finally in a position where I -- for the first time ever for me -- can and am encouraged to work from home as much as possible. My boss and those I work with are all very active and proactive on making sure we become, are, and remain glued together as we all play ventriloquist on the job. I'm about to start my fourth week at this place so I'm trying not to have rose-colored eyeglasses during the honeymoon, but so far so good.
I will only work on 100% distributed teams where the entire organization is communicating as though they're all remote, even on days when a couple of them may be meeting at the office or working from the same place by choice.
This reminds me of one of the most incredible stories I've ever read on the internet:
https://github.com/bibanon/bibanon/wiki/American-Dream
It's pretty long but well worth the read!
This is one thing where my managers have really stepped up their game during the pandemic; as we've all shifted remote. When we were IN the office, we had many different dev teams that really should NOT have been different. There was just such a resistance to "pointless meetings" that we were kind of stuck in these little stovepiped fiefdoms, with little interaction, communication, or coordination. We were terrible at planning.
With the change to full-remote, the managers have recognized that we can't have people who get "forgotten", or teams that are kept out of the loop for the top-level stuff. I've been very pleased to see these managers grow and change with the new demands, and we're gradually taking on more cross-team integration. It has demanded everybody attend a few extra meetings. Which we all hate, and know it breaks your velocity and productivity. But it's absolutely essential, towards getting all the cats herded.
For what it's worth - as a late-career professional, I've seen this "forgotten" syndrome happen, even with companies where they're merged from two formerly separate companies. Same with satellite offices. The people at the corporate headquarters ALWAYS get the best projects, the best resources, the most managerial attention. The workers at the remote offices get bupkus - and this translates into an eventual hiring-freeze, attrition, and shutdown of the remote office, along with mass-layoffs. It fucking sucks, and to be honest, I think it's really counterproductive for the goals of the larger company, and the industry, in general.
I've seen this happen at 3 different companies.
I think that with covid; managers are terrified of losing talent, and not being able to replace them. At least in a business like mine where demand is still very robust. So they are taking these efforts to do; basically what a manager's job SHOULD be: to make sure everyone is fully and appropriately engaged and tasked. (at these previous companies, I'd say that this toxic "forgotten" culture was really a facet of management, particularly UPPER management, being utterly delinquent and docile in the basic tasks of their jobs - to disastrous results).
At the end of the day, this former tendency for managers to neglect non-superstars, or lesser-known, (but still mission-critical) teams - was absolutely unnecessary, and stupid, in a world where we actually have the technology to make "location" obsolete. We've been working on doing that for the past 30 years. But still; we all feel compelled to relocate to Silicon Valley; because if you're not working there, you're working somewhere else that's going to be bought by Silicon Valley, and eventually forgotten, neglected, and shut down. It's terrible for your career to work anywhere else. And as a result, Silicon Valley is FULL. There's noplace to live, no room on the roads to commute, and shitty little 2 bedroom houses in tract neighborhoods are priced far out of the range of the best paid professionals to buy in, as a consequence of THE TECHNOLOGY INDUSTRY'S utter failure to use it's own technology to enable remote work.
And now: we don't have to fucking live in Silicon Valley anymore to do this job. We can be anywhere, connected to the network, and do THIS job, just as effectively. All we needed was a horrible viral plague.
In the past year my team has lost ~4 people, and I don't think they've been discussed once, save for one or two long running projects that had some of their input, aka "we need to get access to $old_employee's OneDrive to get $document".
Even in person, a year later no one will remember that you were there; plan accordingly.
There's a part of my brain that works with language, and I need it to write code. If somebody is talking near me (doesn't have to actually be to me), that part of my brain is listening, and I can't use it. It's not under my control, all I can do is try to block the sounds.
This is the best I've seen this explained. Thanks.
Ideally, groups manage to articulate priorities in a planning process and share what people are working on. However, these processes sometimes do not exist, and when they do they rarely identify all the work. People are regularly drawn into unplanned work, e.g. helping other teams. Also, to excel as an knowledge worker (e.g. software engineer) you need to have a few experimental projects, too risky to fit into the planning process and which should not be discussed there. Getting help and mentorship on these can greatly accelerate career growth, and that's often what people do late at night in the office. This is definitely not inclusive, but is how people signal that they are going above and beyond.
Remote work exposes the gaps between official processes and the informal ones that spring up to enable human collaboration. Making these explicit would be valuable for fairness, to help people without experience understand what is really going on.
Doing that is very hard. If these informal power dynamics were documented, indubitably they would be improved; they are very often unfair. Another way of looking at it, is that the informal processes typically fill in gaps in poorly designed formal processes :) It would take extraordinary organisational maturity to be comfortable sharing this dirty laundry.
In summary, companies that go more remote will find ways to fill the gaps that are currently patched over by in person proximity, and this is for the best as it means tackling tough cultural painpoints
- Working remotely adds 10s of micro-frictions (through chats and calls) every day that complicates or even break a sane flow of information, as well as focus. This is not some “technical issue” that will go away as technology improves: speaking to someone in person is as frictionless as it gets, and cannot be matched.
- The social component of work is completely erased, and that matters a lot.
- Private vs working space and time blend into each other, essentially making you “always on”
Work from home is nice when needed, and if the conditions at home allow it; on the other hand, imposing work from home on everyone may create a distinction between “efficient workers” (= with no children) vs “less efficient ones” (= with children)
Work from work, home from home
There are a lot of people who do not communicate at their best in person and both feel and represent themselves better in writing or with something of a “barrier” (for lack of a better word).
I generally disagree with this and most, if not all other, blanket statements.
I think, and hope, that the good that can come out of this isn’t some absolute decision over whether we have offices or not, but that we become yet more open and recognizing of differences and nuances. That kind of thing always seems to be a long, argumentative road, however.
Fast-forward to 2020 and finally, after 15 or so years, WFH is going mainstream. At least for the duration of the pandemic. The savings in air pollutants, gasoline burned and exhaust emitted, and most of all, time, is huge.
No such consensus is emerging where I am.
Our computer intensive workplace ran a survey and 90% liked WFH and 80% wanted to do it all or part of the week.
Top reasons for, were time saved commuting, saving $250/month parking fees and ability to deep dive for hours without interruptions. Top against, was young people missed social interaction and impromptu teaching/mentoring moments. (I've told them all I am happy to talk, just line up a time, most do)
The bosses are packing death; they signed a long lease on a building even deeper into the CBD of our city. Also they have to write an email detailing what work they actually want done, not walk over and reel off half a dozen brain farts leaving no evidence of what they asked for.
They've now pushing for everyone to come back to work before they move permanently to their holiday homes down the coast.
This has still been happening where I work, instead of walking over they hop on the voice channel, same old.
Oh, that is a very good way of putting it indeed. Since this is a weekly occurrence for me with customers, I’ll be stealing this for scolding them. Hope you don’t mind.
On the other hand, having a team a bike ride away that you cannot effectively communicate with and that works completely different culturally is setting yourself up for trouble.
Outsourcing is much easier for things that are very clear and don't require much communication. For development work, I've not seen much success with it, the cultural & communication barriers are too strong.
'Office work is not necessarily a good thing for the worker'
"Why are we always assuming an office-based workforce is a good thing for the worker?"
I wonder what the rest of the year will look like.
Other jobs? Not so much. I'm thinking the more creative work like advertising agencies where brainstorming over Zoom makes you want to gouge your eyes out.
Although it will take effort for managers to maintain a human connection with subordinates, managers aren't necessarily empathizing less with remote. They may never have empathized to begin with.
Tech outsourcing has existed in various forms for many decades. It is demoralizing. People will always compete with you for a job, and if the market for talent is unrestricted by geography, there is valid cause for concern.
The other side of the coin is as you mentioned: people who mainly rely on relationships and politics to get ahead without contributing concrete value are starting to feel the squeeze under this paradigm.
As is the case with everything though, I expect that the pendulum will swing back at some point. Nothing lasts forever.
I think as a junior person more or less just out of school I'd find it pretty awful.
I thought most of my problems with work stem from working from an office, but in the end being forced to work on an schedule imposed on me by someone else was a much bigger problem.
I don't like having a boss, even if they let me work from home.
I like to work on my own schedule.
No motivation this week? No problem!
The problem are artificial deadlines that are too soon.
And no paycheck?
But it's set off by the missing manager salary in the whole chain.
I could set up my place to be both a home and an office, but it wouldn't be cheap (for starters, I'd want to rent something bigger). Considering taxes, this would be equivalent to at least a 20k pay cut due to costs being offloaded on me.
I totally see why employers love that.
Additionally, FAANG and startup tech offices often serve as more than an office - they tend to have a lot of shared amenities that are just not practical to have at home. I don't use a 3D printer often enough to own one, but there is one in the office. Gym? Office, and it has more than a pull-up bar. Post office? Office. Inbound packages? Post office. In the office. Grocery shopping? Happens much less often if you eat out. In the office. Why would I want to eat out of my own fridge and pantry (and have to prepare the food myself) when I can grab tasty food prepared by people who actually know what they're doing?
The benefit isn't just that the stuff is free; the benefit is that it's all right there. It's an incredible time saver.
If the office is just an office with no amenities, you have a sucky commute, or you have a family, then I can see why WfH would be attractive. However, if you're young and single, have a nice office, this is going to suck.
I see shades of this in a lot of discourse - is it an alien idea to be for progress even if it means potentially more strife on your part?
Further, I'd say, not necessarily. People think that working from home is this grand new frontier, but cultures and subcultures have existed on the web for ages. It isn't going to be a wide open playing field. You're still going to have networks and self-selection into subgroups.
And finally, there's still a ton of money to be made by the few who are actually good at this. I hope everyone here is or has worked with someone of this type - where something they ship quickly actually leaves you speechless.
--
As to the rest of this article, it really doesn't resonate. A lot of the problems listed are problems even in the office. The long and short of it is that the world is changing, and so while we can cherry-pick examples of how companies are failing to adapt, rest assured there are organizations out there that are adapting.
I'd say - keep an open mind, and find ways to get what you need - the most important mental shift you can make right now is to be your own advocate, and be proactive.
More remote work is much more likely to cause a diaspora of workers from large cities, causing downward pressure on salaries in major metros but lifting salaries elsewhere. Unless demand for software engineers stalls -- which seems awfully unlikely for the foreseeable future -- it seems more likely that the median salary for American engineers will increase.
This is a warning as much as a boon. When re-allocating funding more equitably, be sure to not let the process stop there and call it success. Monitor and respond to outcomes like boosting funding to equip all schools with the right set of arts and opportunities for their students even if 1 school in town is artsy and the other technical but students can go to either. Be prepared (and have a community that is up) for raising taxes to cover these costs. Recognize that well educated and employed kids today will be paying your medicare and social security (if you or those programs make it far enough). When these kids are growing the stocks your retirement is invested into you'll want them to have had the opportunities your tax dollars can provide.
I like paying for schools because I don't like living in a national of stupid people and the more smart people out there able to leverage their talent and abilities via remote or on site work the better we will all be. Maybe that means the FAANG employee living in Iowa needs to make 95% of their downtown Seattle counterpart, maybe not. There is a balance to be found to increase opportunity without depressing existing and future talent too.
While it might put one at risk of getting replaced due to outsourcing, it also opens up opportunities for them to get things outsourced to them which they couldn't due to the previous setup.
While not being in the office may hamper one's career progress may be true, we also over look the possibility of having to put up with socialising and other corporate bullshit to progress at work over actually doing your job. With this kind of setup, values and skills may get more focus over charisma and just good looks.
For me it's hard to say how this will turn out. I think it'll be as boring as most other changes that happen in life where the actual impact is not nearly as severe as it looks from where we are now. Either way, I think the prospect of having the option to work from home for those who are willing and able is a positive outcome. After all, life is about having options :)
But mind you - If I am able to do that job, communicate in my second language, and still get it - maybe there are other problems at play?
The core premise of Remote Work is that it removes an unfair bareer (where you happened to be born)
- Oh no, Women in the workplace? Gonna steal your job!
- Oh no, immigrants? God forbid!
> This will cause your work to “flatten.” Whatever soft skills you bring to the table will be minimized when working remotely
On the contrary - you have to work on your soft skills 3x as hard. I wrote an entire (free) course about making Slack suck less:
> Remote work can stifle your career growth
There is a nugget there, but if you are the one working remotely with everybody else in the office - that is a situation to avoid.
But if everybody else is remote - somebody will progress their career, won't they?
That is beside the point - for me (again, NOT an American worker) this is unparalleled opportunity to get mentorship without uprooting my entire existence. I am a Team lead, and i also lead Americans.
Will it though? Coming from a country(Poland) that is a rather popular target for outsourcing I can tell you that companies pay around $70k per annum(ballpark - don't quote me on this) for contractors over here(the contractors themselves receive 50-80% of that) and there's still plenty of work to go around.
Sure, that's not a lot, but it comes with the additional issue of having the person in a very different time zone, which is not ideal.
I'd say outside of SV your wages are safe.
Also, as a rule of thumb, a salaried employee cost twice their salary after benefits and other costs are factored in. Given the median salary I recall from a recent placement company, this is in the region of $300k.
If the reduced physical presence of remote work reduces the value that salaried employees can bring, contracting out work will become more attractive.
What kind of benefits? Total cost for the employer is seriously around $300k? I find that hard to believe.
For the contracting agency the value of my labor to a third party is how they make money. Seemed simple enough to me but not a racket I wanted to bounce around in.
[0] https://beebole.com/blog/how-to-calculate-the-real-cost-of-a...
The only reason I ever wanted to work remotely is so I could juggle my side businesses and work at the same time, without wasting any commute time or using company equipment. When I first started out, it was so I could travel around Asia for a couple of years.
Now, it allows me to spend more time with my family. I see my daughter all throughout the day and it's great.
The downsides are that you just don't get those close relationships with co-workers. If you need that social aspect of work, it will be very difficult (and possibly depressing).
I live in a very small (not USA) city classified as 'rural and remote'. There is no local opportunity to do the sort of work I'm interested in, so for a few years I just didn't (obviously not USA :)
WFH allows me to participate. For some years, it was a complicating liability, and I had to gently massage potential employers to seriously consider a fully remote config. But this year when hunting I found my years of remote experience recognised and valued.
At first (i.e., around the first 2-3 weeks), I loved WFH - because I was very motivated to finish my work ASAP and spend time playing the guitar, or writing, or doing whatever the hell I wanted to do. And because the country wasn't in lockdown, I met friends for lunch/dinner every other day, so I was having fun.
The next 2-3 weeks, I began to hate it, because I hated not meeting people so much (because by this time the country had gone into lockdown), and I felt like shit tbh.
After that, I made it a rule to video call one of my friends/colleagues every day, which improved my life tremendously. Should have thought of this earlier, smh.
Around the same time, I fell into a bad habit. I started to think that I'm not really going anywhere, so why work so much? As a result, my work started to drag on after office hours, and I started to feel more tired. I had to actively tell myself that my work day ended at such-and-such a time, so that I wouldn't drag my my work to after office hours.
Once this entire period of around 2 months passed, I realised that I prefer WFH, and started to dread the day we'd be called back in to work, because of the following reasons: 1. I save an hour of travel time each day, so instead of waking up at 7 to be able to reach office at 9, I now wake up at 845. 2. I'm quite motivated to finish work early and then do whatever I want. 3. Because I'm so new to work, I don't really need to go around meeting people - hence there is no reason for me to be anywhere near office.
None of these are on the worker, though. They're all on the company.
I personally am far more effective remotely. Simply having a perfectly quiet and controlled environment is such a big plus. Not commuting, such a huge plus. I had the best commutes for most of my non-remote life, I walked to work for years (quite a hike sometimes, but I love to walk - but it was still a drag.
I find the timeframes of remote better. When someone walks into your office, you need to respond intelligently right away. You lose focus.
So many of my bugs could be attributed to being interrupted and forgetting to some detail in the code!
Remotely, you can quickly triage interrupts and give an instant response with a time estimate ("On this, will report back within the hour"), finish what you are working on, and then take the time to really look into their question.
(I am very sympathetic to others who aren't. Considering the great savings in resources and time we get, is there some way we can make it up to you?)
Strongly disagree. The culture is different. I didn't always love other people popping by, but they could just do it in a way that isn't really done with voice chat where I work. It was probably better for the team that they did. I definitely found myself doing this too.
Unless you work somewhere with a policy to avoid stopping by someone's desk at all costs, unless you were sure the other person wanted it (in advance), it's not like voice calls at all. If I just call someone, I'm being pushy. I have to ask first, and even then I feel like I'm inconveniencing them. I'm certainly not going to just call people out of the blue, even ones I'm friendly with just to chit chat. In the office, we'd "run into each other", though.
Heck even if we're in the same office I'd often ping someone on text chat before walking over to their desk - it's just less rude and intrusive than forcing them to stop what they're working on and demanding to talk with them right then. A lot of teams I've worked on have communicated heavily by text chat even if we're all sitting just a few feet away from each other.
Do you find people less willing to send a message on Slack or whatever chat app you're using than they are to physically stop by someone's desk?
Make use of your time. Start some of Your own projects in that new found free time or finally get to work on things you should have done years ago.
Perhaps I am too used to staying at home and sitting at the computer, so that it does not affect me as much?
I for sure liked those extra 2h each workIng day. Sums up quickly.
https://likewise.am/2017/05/19/in-response-to-the-cult-of-re...
and I’m glad to see some of these more global, psychological arguments about the larger role and meaning of work in the human experience are gaining currency. The current wave of uncontained euphoria about remote work in the business press, which began in earnest with Covid at the mass level, needs to be tempered with some blunt realism.
I don’t know about the rest of HN but everything I learned and all my career progression happened despite my various bosses.
But as a counterpoint, I also had bosses who were definitely mentors and were growth oriented. Those were the workplaces were I felt I learned the most and perhaps not surprisingly those people are the 'former bosses' in my network that I still stay in touch with and that occasionally check-in to talk about life/work/family.
I've only really had two bosses/mentors like that in my career so I agree that they are statiscally much more scarce.
Is there a way to search for tech jobs that minimize electronic communication?
It would enable me to live farther from my office, and thus buy a bigger house for less money. It still allows me to meet (new) colleagues and clients in person.
Personally I think either 5 days WFH or 5 days Office would be the worst of any situation.
I want to work with my friends from somewhere while we all work for different companies.
I hate that meetings have already started to spill into Saturdays, Sundays, and beyond 6pm and attendance in those meetings are now being subtly demanded which began as requests because someone’s calendar would be “full”.
I have worked remote for about 8 years now. I used to have to spend 3+ hours in commute each day.
To put it bluntly, those that complain the loudest are those who's career rested on politicking and stealth deferrel of their actual productive work to others.
You aren't 'outsourced' offshore or otherwise because of WFH, you are because your type of job allowed for it. The current crisis might just have woken up the company to it sooner.
BTW, people that have only just now started WFH, don't confuse your current experience with WFH under normal circumstances. That commute time save normally allowed you to have an actual life outside work.
Finally, do not underestimate the huge lobbying going on currently to get us all 'back to the office' from what is called the 'lunch economy' sector. God forbid you would get used to not spending huge amounts on overpriced coffee and sandwiches or junkfood each day.
And, it's more cost effective than slavery!
Pretty modestly & locally though given that major intl travel isn’t a thing right now
Pre-Covid, it was considered really bad form to be interrupted by children while working.
Also no need to drop off kids, or drive from work if there is an emergency.
Kids also have a schedule, quiet periods, sleep etc.. Yet anothet schedule to match. I do all calls at mornings while they sleep.
I’ve worked out of a 880sqft city apartment pre-covid, and it wasn’t fun w/o children. With children would be hard.
I am a an engineering manager, my wife is a project manager. We both have many meetings, with many people attending, throughout the day.
We also have two small children (1 and 4).
We bought a smallish house (1500sqft) with a 10 minute commute to our work, because a short commute was more important to us than a bigger house (so we could spend more time with the kids).
Right now, with no daycare and quarantine, work is basically impossible. Just feeding the kids takes up almost two hours a day, not to mention setting up activities and supervising the one year old as he plays.
We don't have offices. We both have to work from the living room/kitchen. Even when one of us watches the kids while the other is in a meeting, you can hear the kids yelling and playing and having fun in the background.
Even if we had someone to watch the kids at the house, there is simply no room. You can hear the kids no matter which room they are in.
Our setup worked great when we went to the office and had daycare. It does not work at all for full time remote work, and trying to sell the house we just bought to move somewhere further away from the city (and away from our friends and support structure) doesn't seem like a smart option. If everyone is remote, why would someone else want to pay this much money for a house this small?
> We don't have offices. We both have to work from the living room/kitchen.
I don't understand this. Are the rooms giant, or does the 1500 square feet include the lawn? That is 140 m^2, basically two family-sized apartments put together.
I don't know how people with small kids actually cope. I have a co worker who is at his wit's end with his 2 year old, who is requiring constant attention while we're on slack meetings.
* "Soundproof" is the commonly used term, but obviously that's not realistic if taken literally. In this context, I use "soundproof" to mean virtually eliminating all psycho-acoustically relevant sounds from outside the room.
Would that also make the room ideal for meetings and produce audio quality without echo, etc?
Starting point:
- Raised ranch in New England, circa 1960's. (Not in an earthquake zone.)
- Electrical service: 200 amp service from road to house, but 100 amp panel.
- Semi-finished basement, not very compliant with current building code.
- Crappy basement corner office, about 12'x 12', with 1 egress window and the house's electrical panel.
- Basement occasionally got wet from heavy rains.
Preliminaries:
- Electrician friend upgrades electrical panel to 200 amp service: several hundred $ (USD).
- Hire company to add interior drain (under slab) in vicinity office corner, and add a sump well: $3k
- Hire contractor friend to install one more Lally column under the house's main beam, to satisfy building code requirements.
- Rent a storage pod for outside the house, to hold all the basement junk that would be in the way during construction.
- Building & electrical permits: < $100 (my town is awesome)
- Hire company to install Mitsubishi mini-split heater/cooler. 1 inverter in the office, 1 in another room. $7k. (This actually happened after the drywall was up.)
Major steps for the office soundproofing:
- Install subflooring over the basement concrete slab. I used 3/4" Advantech from Home Depot, and fixed it to the floors with 1/4"-diameter TapCon screws.
- Re-frame the office walls with double-framing.
- Install steel hat-channel on joists in ceiling. Ceiling drywall will hang from this.
- Install 14-2 NM wiring for wall- and ceiling-outlets.
- On walls and ceiling, drywall is two layers of 5/8" Type X drywall, with Greenglue sandwiched in between.
- For the window, I bought a pre-cut piece of plexiglass (I forget exact thickness, maybe 3/8"), and got clever with strips of neoprene rubber and some hardware to hold the plexiglass in place. Plexiglass was about $100 IIRC, but probably cheaper if it didn't get shipped from the West Coast.
- For the doors, I used pre-hung solid-core doors. There are two doorways: one for accessing the electrical panel, and one for leaving the room. Each doorway uses two doors, spaced about 8" from each other. I used various sheets of MDF and plywood to add mass to the doors, and Greenglue sandwiched in between. I also used various tricks with neoprene gaskets and strong magnets to get a good acoustic seal on each door.
- A soundproof room tends to be airtight as well, so you really need forced-air ventilation. I installed a 100 CFM inline fan, which I think was overkill.
- Airflow into / out of the room is provided by two "dead vents". Basically, air ducts with acoustically useful baffles. Surprisingly effective combination of high airflow but minimal sound transmission.
- I paid other people to tape the drywall and paint the office. But really they did the whole finished area in the basement, so I'm not sure what just the office would have cost.
Costs and other considerations:
- Rental of a storage pod can stretch out longer than you intended, because these projects can go slowly.
- At some point you'll estimate the number of fasteners you'll need (drywall screws, TapCon screws, etc.) You'll assume you made a math error because the number is 10x higher than your intuition suggests. The good news is you're correct; the bad news is that you'll actually use 20x more than your intuition says.
- Soundproofing an office may require a building permit, which may in turn require that you bring the construction area up to current building / electrical code.
- Having friends in the construction business is invaluable. They're your best source of unbiased advice.
- There's a ton of conflicting information about office soundproofing out there, and just as many gimmicky products. You'll need to do a lot of homework.
- Many building contractors optimize their techniques / designs for maximum speed and minimum cost. Good soundproofing requires somewhat different designs. You may need to do some construction steps yourself to make sure they're done right.
- Unless you already have construction tools, you'll probably end up buying some yourself, and you'll need somewhere to store them.
But my house is only about 1600 sq ft, which is why I thought there might be hope for you.
* remote work widens the competitive playing field. Boo hoo. If you think non-remote work is somehow immune to offshoring, take a look at the last three decades for counterexamples.
* remote work enables you to be forgotten: sure, if your managers suck. Again, see gestures at the entire industry for examples of people getting "forgotten" at in-person offices.
* remote work breaks large companies: better phrasing - "remote work makes it plainly obvious that large companies are broken"
* remote work can stifle your career growth: again, sure - if your managers suck. They likely suck in person too, in that case.
* Conclusion: "what if instead of remote work companies just stopped acting like companies act"
As a content marketer, Sean is doing a great job of supporting a target customer persona: sucky bosses who are desperate to find a way to get back to an arrangement that makes it harder to spot how much they suck. I'm sure he'll get a lot of clicks.
It’s just good planning to have multiple potential forms of income. Programming might be the thing I do that can pay the highest, but I have plan B, plan C, and plan D ready to be put into action if I suddenly don’t have a career in software engineering, or I don’t want a career in software engineering.
Interestingly enough, having options also puts you in a stronger position when discussing salaries and benefits with your employer or perspective employer.
I would like to read more about that if you would care to share more details. I cannot imagine a career in anything but software, but this year has me very low on contract work and some backup plans are something I am trying to devise.
DevOps reports research seems to bear this out, but you never know if management will figure that out before they make the decision.