See here for more info: https://www.mybanktracker.com/news/coin-counting-machines-ba...
See here for more info: https://www.mybanktracker.com/news/coin-counting-machines-ba...
But yes, the lawsuits raised the risk profile of in-branch machines so away they went in most cases. And so did dealing with massive, heavy bags of coins, which are much harder to move than they appear from bank heist movies.
TD Bank was esp. loved by kids... but also lawyers, as it was a great story to tell: kids losing their hard won pennies through a miscounting machines, and since the machines only undercounted, "gasp, must be malicious evil banks again after our money". After multiple suits, bye bye to the machines, and bye bye to yet another way to teach folks that saving can be fun, even if it's less fun than spending.
Another major problem was people taking shavings from the edge of coins and trying to pass them off as unaltered; it's the reason many coins have some kind of pattern imprinted around the edge.
Now when I'm dealing with a lot of cash transactions & the coins are piling up, I just keep them with me, and make sure to spend them when I can. Or I donate them to a charity box.