It seems likely that some of the comments here are reacting to the headline as opposed to reading the article - which is one of my favourite pieces of writing on the subject of observability and responsible maintenance of large scale systems.

Lots of great quotable bits in here. Here's just one for people who didn't make it to the bottom:

"There’s a lot of daylight between just throwing your code over the wall and waiting to get paged and having alert eyes on your code as it’s shipped, watching your instrumentation, and actively flexing the new features."