Hacker News Reader

Hacker News

Comment by karlmcguire | Hacker News Reader

Full thread

karlmcguire

"All systems operational"

What's the point of a status page if it doesn't reflect the real status...

It's either the status page goes down with everything else or the status page is wrong. Great.

EDIT: Looks like it's accurate now, 20 minutes later.

View on HN

The point of the status page is so you can point to it for your five nines SLA and go "look? we were only down for one hour". As soon as the money relies on the metric, the metric will reflect the money.

Goodhart's Law[1] in action.

[1]https://en.wikipedia.org/wiki/Goodhart%27s_law

That's a good one, did not know that. Interesting read.

I've noticed everyone posts links in footnotes, is that just Hacker News etiquette?

Ya I think so. Since there isn’t a way to make html links with a short text .

It's old-school plain-text email etiquette. The original Markdown even used a variant of that syntax for its links definition, known as "reference links". https://daringfireball.net/projects/markdown/syntax#link

Despite their update, I like how they're saying only their recursive DNS had "degraded performance", while authoritative is "operational". The entire reason everything blew up was because their authoritative nameservers weren't responding.

IBM Cloud status is pretty much always green... although we have issues pretty much every week.

They’re still using Lotus Notes for the tracking.

There are status page providers that actually monitor services and automatically update. Cloudfare just doesn't use them.

Let's start a betting pool. How many upvotes do you think OP will get before the status page acknowledges a problem? I say its going to be 600.

This post is getting something like 30 upvotes a minute…might want to up that a bit ;)

And it looks like they started "investigating" at around 450!

You lost. ;) 476 points, status page says it's down now.

As one would expect, it says "degraded performance" instead of "down" lol

Tested with tor and it's right. Some exit nodes aren't affected.

Hm, maybe it's just the SRE in me talking, but if major chunks of the internet being entirely inaccessible doesn't count as an "outage", what does?

I mean, I guess your entitled to look at it that way, but I don't think it's dishonest of them to distinguish between "nothing is working" and "some regions aren't working".

There is no problem from the Asia site (well, it was in the wee hour, but my monitor doesn't see any problem here from Singapore)

Ahh I remember when AWS went down (think it was 2 years ago now?) or at least a data center in us-east? Majority of the internet went down and status page went down as well. Man good times.

Status pages are a marketing channel not a channel for developers most of the time. It most likely has to go through some layers before someone updates the status page.

This is an Atlassian Statuspage status page, so it's not hosted by Cloudflare.

this-is-fine.gif

Reply on news.ycombinator.com