I had this exact same feeling.

No, it’s a huge monster enterprise monolith.

And we all get crushed under that weight.

I so much prefer Jira.

I feel like sn's biggest issue/strength is the length it lets you customize things.

Sure, it can suck so incredibly bad. But it can be really good too, depending on who built it up.

But I agree that the URLs are terrible, it's slow, and it's too easy to lose things along the way. Especially custom things

I say this as someone whose job is to help manage my company's sn instance and clean up the utter shite left behind by our predecessors

Servicenow is the SAP of I dunno maybe just an even shittier version of SAP.

It is an improvement over Remedy or the other nightmare 1999 systems! :)

> Git-adjacent issue trackers are communication tools for developers.

So is JIRA.

> JIRA is a surveillance and control mechanism for senior executives.

Never saw it being used like that, though I see how it could be abused.

> It just depends on the size of your company.

The culture probably more than the size.

you can define github projects that source and display issues from github issue trackers across multiple github repos. this is certainly a feature of on-site deployments of github enterprise. i am not sure if it is offered as part of github.com's enterprise offering or to non enterprise users. but hey, this is the enterprise software thread.