Have we let the LED indicator light go too far?
tedium.co
tedium.co
He explained that in large plants such as a telephone exchange where there were hundreds of racks of essentially identical equipment that the only important indicator when all the equipment was working was a lit green bezel at the base of the rack immediately above the plinth to indicate that the rack had power. Thus a tech peering down a row of racks all of whose bezels were alight was informed immediately that all those racks were working. If a bezel was not lit then power to that rack had failed.
Indicators on individual items of equipment in the racks remained off unless a fault developed within the unit upon which a red indicator would light up. Maintenance and faultfinding was much quicker if the presence of a light indicated a fault rather than no light at all. If the tech peered down a row of racks and saw a red light he knew exactly where the fault was located.
This went hand in hand with what's known as the fuse indicate which is a led or globe in series with a resistor and wired across a fuse. Only when the fuse failed would the fault light appear (because of its simplicity such indicators are highly reliable).
Simply, using too many indicators is confusing. Unfortunately, these days, the baubles, bangles and beads brigade of designers who use leds for just about everything has never understood this. Similarly that green indicators should be used to indicate power is present and red to indicate fault. Unfortunately, no one bothers with these conventions anymore.
The Christmas tree panels in submarines and in just-in-time manufacturing plants are similarly designed—strategically located/placed lights on the panels only light up to indicate trouble (such as water breaching a watertight compartment, etc.).
I've never understood why such an important subject as human ergonomics isn't mandatory in university engineering degrees.
A similar strategy they've taken, which the computing industry could learn from, is a central fault management system which prioritizes any faults or alarms that occur during flight and only minimally alerts pilots (e.g. single warning light) if they do not require immediate attention. Instead of distracting pilots with minor alarms, minor faults are displayed for review after landing, when they are actionable by reporting the problems to maintenance. If an emergency does occur in flight, having all fault indications displayed in one place by severity hopefully makes it faster/easier for pilots to understand the problem.
A pilot can tell just by looking out the window/flying the plane as to whether the plane is moving. Software however can hang up for all sorts of reasons and never complete execution. You might be waiting on a network timeout for an hour because some didn't code that piece properly, or some random hardware error causes a stall.
Reasonable visibility into the real-time operations of the program is useful for the same reasons package tracking numbers are useful.
Not in IMC
Software with no output doesn't give you even that.
- Attitude indicator (no needle, horizontal when straight and level)
- Altitude indicator (vertical at 0 feet)
- Airspeed indicator (vertical at 0 knots)
- Turn and slip indicator (horizontal when straight and level)
- Directional Gyro (always vertical, numbers on rim rotate)
- Vertical Speed indicator (horizontal when neither climbing or descending)
I struggle to come up with a single instrument in which vertical is a desirable direction to indicate, during flight.
All of the things which used to be the domain of the flight engineer but have since been phased out by automation.
If a human decision is needed before pushing the button then there may be some risk in making it too easy since the human will just push any lit up button.
It's a situation where there's a pretty clear action to be taken (extend flaps) but that change will meaningfully impact flight dynamics, will need application of elevators and changes to trim, etc. and so changing it without pilot input could be a real hazard.
I think a lot of more subtle situations fall into the same category of there being a pretty clear corrective action, but the pilot needs to have positive awareness of when that change occurs, and may decide to delay action or do something else.
We can pretty easily draw analogy to this kind of thing in computing. Database migrations are one I've run into - nice for them to be completely automated in routine situations, but because they can result in downtime or old versions not working in some cases it's a good idea to run migrations with an engineer "in the loop" for uptime critical software. If it's automated they click the button and do nothing, but having the button to click ensures that they're aware of the change and present in case of problems.
"GEAR NOT DOWN"
So the plane has determined you are close to the ground, but the landing gear is not extended.
What is the proper course of action?
If you're trying to land on a runway or other normal surface (i.e., 99 cases out of a hundred type of thing) the appropriate action would be to extend the landing gear.
In that other case though, extending the landing gear in preparation for something like an emergency water landing is certain to take something which has a surprisingly good survival rate and turn it into a mass casualty event.
So we're left with the choice between "do the usual thing automatically, and rely on the pilot to remember to override it in the rare event of an emergency" or "alert the pilot and rely on them to evaluate whether it's the right thing for their current situation and conditions".
I would definitely argue for the latter. Especially in this specific example increasing cognitive load during exceptional situations to make the unexceptional more convenient is probably not what we want to do. The plane is not aware of the actual situation the plane is in. The pilot is.
Pilots receive training before they fly a plane, these are not laypeople.
I'd argue a better UX would be to light up two or more buttons making the potential decisions more clear. Might be even better to use a touchscreen so that more context can be provided.
In this emergency, it's clear the fault indicators (and the data they supplied) were not fit for purpose. If you get a chance it is worth watching the documentary where the cabin crew discuss the problem.
It seems to me that there were other problems too with insufficient redundancy built into the control of the aircraft's ailerons (insufficient resiliency in a critical system) but that's off-topic here.
This not only goes for lit indicators, bulbs, LEDs etc, but also dials and gauges, etc. For example the color of the dial and the ballistics (damping/settling) in audio VU (level) meters is closely defined. Moreover, although the VU meter has been around for many decades, dispute still surrounds it in that many prefer the PPM (Peak Program Meter) as pioneered by the BBC. Even the color of the dial was changed to the traditional aircraft white on black. I point this out because engineering with human ergonomics at its center is often far from being either obvious or simple.
Another example is the analog multimeter versus a digital one. A digital readout meter will give you precision but an analog one with the correct ballistics (usually with critical damping) is much better for nulling or following a drift, trend or rate of change.
I can imagine a "smart rack" that would have a proprietary system to detect if a device is plugged in but has a faulty power supply.. but I cannot image this being practical outside of a huge server room with homogeneous devices, like a telephone exchange.
I'm not sure how it arose, but one observation is even in the beginning the Unix world was full of shell scripts. If every command that shell script ran was chatty, the average shell script would overwhelm you very quickly with noise.
Sure, you've got stderr, but most terminals will print these in the same way so a user doesn't know what is output and what is error really.
Goes to show how bad such tools are for automation really.
When doing the led across the fuse trick, you need to make sure that the few mA passed is not harmful.
extrapickles is correct, and he's right about spring-loaded fuses in old telco gear. Moreover, there are many other systems for indicating faults depending on the type of fault. The issue here is that they don't indicate a fault until one actually occurs—by default they're 'off' until a fault appears.
I literally never look at them when all is ok, but when it's not, i get the status info in literally a second.
Same with my home router with 8leds (especially the "internet" one), same with my PCs (on/off, hdd activity) etc.
My prefered solution would be just to keep those things away from the bedroom. Currently, in my bedroom, there is only one visible led (TV), and even that one is very very dim red.
For the black dot/circle stickers, just search for "black dot" on Amazon. The 6mm / 1/4 inch ones tends to fit neatly over most LEDs.
The electrical tape is easy enough to remove and reattach or replace for the rare occasion I actually need to see an indicator light.
I thought I'd need to remove it more often when I "snapped" and put electrical tape on every device in my living room a while back, but I've yet to remove a single bit of it. I'm sure I'll have to now and again, but it's worth the hassle.
FIVE, HUGE, BRIGHT BLUE LEDS WHICH WERE ON CONSTANTLY WHEN IT WAS RUNNING.
What idiot thought this was a good idea? Oh, and snipping them from the circuit also made sure the fan wouldn't work in high speed for some reason. So I had to solder a piece of wire from one end of the removed leds to the other.
(it was first in the early 90's that bright blue LEDs became available, at least at reasonable price points)
This reminds me of going for an interview at Durham University in the early 80s. A professor in the physics department proudly showed me a prototype blue LED that they had developed. It was indeed quite a novelty at that time.
Ah, yes - a quick search confirms there was research in this area going on at the time: https://iopscience.iop.org/article/10.1088/0022-3727/16/6/02...
On a side note, also black electrical tape for laptop camera covering :)
Took several different colours and types of tape to get everything looking nice.
Note that this is not one of those things that sound simple but would complicate the design a lot. It's literally just adding a switch to one of the line supplying power to the lights. It can be done completely modularly -- probably even hacked into place after the fact.
I'd say this is an argument for simply not having them on until something goes wrong.
I'm fortunate enough that almost all LEDs in my living room are dimmed green, with the exceptions being my speaker set with a very bright blue (covered with a black tape, they're always on anyway), and my external monitor (dim white, not on when in standby).
Unfortunately, my Thinkpad has an annoying blue power indicator and I can't keep my mic turned off via a keyboard shortcut since that turns on another blue LED. Especially annoying when the night light turns on.
Nice username BTW!
For regular users who just care about working internet, you can notify the user of connection failure where they look - the screen.
It's currently the middle of the day, and my microphone has a visibly bright blue LED that I can't disable without dismantling it or unplugging it.
When I turn my monitor off at night, it has a flashing white LED, presumably to assure me that it is in standby for when I wake back up and decide to turn my computer on again. A note for any readers: to disable this LED, you need to turn the monitor off by navigating through the menu and choosing 'monitor off', and not by hitting the power button itself.
My router and modem light up the other side of my apartment with red and blue flashing lights.
The solution seems to be to cover everything up with unsightly black tape. That will solve everything except for the microphone, which has its LED buried deep within its bowels somewhere.
I especially hate getting a hotel room late at night and discovering that it is full of LEDs at odd places where you cannot just socks over them.
The nail varnish can be diluted with varnish remover or when necessary just removed by it. HOWEVER BE CAREFUL - TEST AN INCONSPICUOUS PART OF THE SURFACE OF YOUR APPLIANCE WITH BOTH THE VARNISH AND REMOVER AS BOTH CONTAIN ACETONE WHICH CAN SOFTEN, MARK OR DISSOLVE PLASTIC.
Incidentally, I keep a range of nail varnishes of various colors in the workshop, they're very useful for locking the position of coil slugs and potentiometers, and the varnish can be snap-broken without damage to the components (and nail varnish is usually easier to obtain than coil dope).
ANOTHER WARNING — BUY YOUR OWN (DON'T STEAL IT FROM YOUR BETTER HALF OR YOU'LL BE IN DEEP YOU-KNOW-WHAT (I KNOW FROM EXPERIENCE)).
And also, back in the day, we'd sit in the lab and paint our nails with the red polish while we were waiting 30 minutes for the Data General Nova to compile our code.
Best devices have an option to turn lights off though, which makes me happy when I find it.
Some manufacturers noticed this anti-LED trend, though. My work monitors have a nice feature where I can disable the power LED permanently even when it's on.
However, I usually end up fixing that with a bit of black electrical tape. Overal indicators don't bother me.
One of them (which was not even a D-brand but more like B-brand: StarTech), I covered once with a Post-It note because I couldn't find electrical type quickly (and the benefit was you could still see the light somewhat). A month or so later I took it off and found that the paper had gone all white from being blasted by the UV light in the blue LED :P Definitely don't want all that in my eyes. I really don't know why they do it.
I wish gaudy LEDs were relegated to the early 2000s... seems they're becoming more common in consumer hardware even in high end items. Just a few months ago I was struggling to find a computer case that wasn't slathered in horrible LEDs and finally settled on one that just had LEDs covering the fans, I just bought new fans (which its also hard to find fans that aren't covered in LEDs).
A lot of people like that "RGB life".
I have to admit I kinda enjoy my 'skyline' of flickering lights in my network 'cabinet'. Switches, modems (fibre and 4G backup), a unify router, my home automation raspberry. It really makes it feel like stuff is working away there.
But these are all red, orange and green. I have a special hate for those harsh blue LEDs. For some reason they really irritate me.
My personal least favorite LED ever, however, was a temporary apartment I lived in that put a wifi router with a blinking blue LED directly over the bed. WHY?!
I have a device designed for the bedroom that does a pretty good job with this problem.
When it's off, the light is on. When it's on, the light is off.
It sounds counterintuitive in an office environment, but since the device is meant to be kept next to the bed and used at night, turning off when in use makes perfect sense. Especially since if you want to turn it on in the dark, the light is illuminated and helps you find the thing.
I remember the days when blue LEDs were too expensive to use in consumer products... Wish it was still like that.
What drives me really crazy is that lately there seems to be a trend to have smoke detectors with regularly blinking LEDs above the bed in Hotel rooms. I make sure I always have some stickers with me when I go to Hotels, but I find it really hard to understand how anyone could think this is a good idea or even acceptable...
For extra fun, put a sticker over it that says "THIS IS NOT A CAMERA". Something like this:
https://twitter.com/JimStLeger/status/762008969153908736/pho...
The staff re-plugging the TV makes sense since their checklist likely requires them to ensure that the equipment in the room is functioning correctly.
Useless bright lights are everywhere. Often without any way to tone them down or turn them off. I don't mind getting funny looks for wearing sunglasses on cloudy days, but I don't want to wear sunglasses indoors ... and yet people keep slapping more and more LEDs on absolutely everything. I have little globs of Blu Tack all over my house, covering LEDs on the most ridiculous appliances.
Stop it. Just. Bloody. Stop. How hard can it be for a product designer to ask the question "does this LED convey useful information?", and just scrap the bloody thing if the answer is no?
But the design problem is much, much bigger than just gaudy LEDs. There are so many electronic appliances (and software UIs, etc.) around that have been designed by people without any skills whatsoever in design or without any understanding in user ergonomics. It's a serious problem even from a secondary perspective, as it so annoys people that they chuck equipment away before its use-by date which only adds to the mountains of e-waste.
I have several set-top boxes (PVRs) with software that is so dreadfully bad (not to mention full of serious software bugs) that I consider these appliances close to being unusable.
Edit: I should also add that the LED is part of the power button, so it's not so simple to just tape over it. If I want to play in the dark, I put a piece of paper / cardboard on top of the PC.
Otherwise you can just disconnect it from the motherboard, it should be wired separately.
And why do my friends' Bluetooth speakers have both a power on light and a loud sequence of beeps when you turn them on or off? Not to mention the beep when you press a physical volume button on them.
- Green - status OK.
- Yellow - status abnormal but does not require urgent attention.
- Red - you should be doing something about this. No red light should be on for long periods.
- Blue or white - on, no particular meaning.
This is still seen in industrial plants, often in the form of stacked cylindrical lights on a post on top of a machine. Anyone can look at the whole shop floor and see what needs attention.
LED color coding is
- Red - 1970s.
- Green - 1980s.
- Blue - 1990s.
- Color changing - 2000s.
Aluminum foil blocks all light and is thin and cheap.
You can also cover windows in places without effective light blocking devices like roller shutters.
In the decades before LEDs, VFDs, and vacuum tube indicators existed, there were plenty of these. The ones I disassembled operated with magnets. When current was applied, the magnet held the indicator behind the viewing window. When the current went off, gravity pulled the notification into the viewing window.
The indicator was usually something like a solid yellow block of plastic, or yellow diagonal stripes with the word FAIL in the middle. They were super common, but I don't know if there's a specific word for them.
The downside is they are hard to read, especially cheap ones and especially at weird angles.
I have an Opus BT-C2000 battery charger that does exactly that. Pressing any button causes the backlight to come on for about 30 seconds.
Also a Garmin Forerunner FR220 running watch which has a dedicated button for this (with a light bulb icon). LCD is a good choice for it since it's used outdoors a lot and LED (or AMOLED) wouldn't be readable in direct sun.
IR LEDs.
Invisible to the naked eye. If you want to see the nifty status LEDs, simply hold your cellphone camera (which is IR sensitive) and look at the phone. Bonus you can take a pix of the lights and file it with a trouble ticket or whatever.
For a good laugh start up your cellphone camera and hold it in front of a IR (not RF) remote control and push a remote button, it'll light up in a big way on camera. Some TV remotes are practically IR flashlights as in light up the room, cheap ones not as bright.
The Zenith "Space Command" ultrasonic remote control appeared on the market in 1956.
Replace? You're thinking too hard! Just delete the lights! Delete all the buttons, too, except for one! Make the user enter morse code into the button for all operations without any indication whatsoever of internal device state except a nondescript failure 30 seconds later! User experience! Design!
Have you reserved your MacBook Wheel yet?
In the 70s you'd go to a warehouse-superstore for electronics lit by incandescent bulbs or maybe old school buzzy flicker fluorescents and it was DARK as electricity cost money.
By the turn of the century its all palaces of consumerism bright lit with modern florescent bulbs.
Now a days the remaining electronics stores sometimes have bright as heck LED illumination.
The stores are more brightly lit than most homes; a device bright enough to stand out on a showroom floor as the bright one will be blinding in an average home.
As brick and mortar retail dies out, somewhat more sane levels of illumination will be acceptable in products. Even now, its already getting to the point that nobody cares about the stylish box if amazon is going to deliver it anyway.
If I "just" want to dim a led instead of completely cover it, you can by packs of hundreds of small circular stickers in various colours for next to nothing. I bought 400 black ones several years ago, and most leds are dimmed enough to be a lot less annoying by one of them. Some take 2-3 - especially super-bright blue leds.
But usually either one of the dots or electrical tape is what I want.
Of course I've done this to myself too. "This network switch would look cooler with purple LEDs". oops.
FWIW electrical tape transmits infrared. Not a concern here, but it can be if you're expecting it to trigger an optointerrupter!
The one that annoys me the most is my thinkpad. Apple made the slow, gentle "heartbeat" indicator when your laptop was asleep. It was a unique, delightful touch... for a while. Then everyone copied it (making it far less unique and delightful) - except they made the blinking faster, and the light red?!
Then Apple realised it was annoying and useless, and got rid of it... but everyone else kept them.
Thankfully there is electrical tape.
On the other hand with Macs now you can't tell what it's doing sometimes. Doesn't turn on, but the haptic feedback works on the touchpad? Is it just waking up from the disk? Is it hanging? Is the battery below minimum? Who knows...
The small red led on x1 carbon is my favourite.
You could probably sell commodity hardware with high margin if you sold it with this promise and story.
Start reading magazines about gardening, retirement, group travel, birds, and other topics that skew 40+. Plenty of ads for such things there.
These probably don't sell because when you go into a store the first thing you see is the one lit up like a Christmas tree.
I always assumed bedside clocks were red due to it being least detrimental to your night vision
A calibrated amber 5x7 matrix is, to me, an unsurpassed technology in digital display.
I especially like those with foot switches on a separate cord. The power strip on all the power adapters can remain hidden, but you can still easily switch everything on and off.
The switch stayed that way ever since, until eventually we had to move to a larger office.
To pick one category, status indicators on older Dell Latitudes and Macbook Pros.
These were small, pleasant, and very useful.
The “breathing“ pattern is also amazing. So simple, yet nice.
Reminds me, Dell Workstations have multiple numbered LEDs on the front panel that pretty much describe an error in binary.
I always assumed those Apple logos were just using the screen backlight rather than utilising an additional LED just for the logo.
Don't get me started on the useless beeps and talking everything seems to do. It's amazing how many things beep for no fing reason.
Got an icepick and stabbed it until it was no more. Highly satisfying.
The clock in my bedroom uses an orange display, which I figure is better than one emitting blue light when you're trying to sleep.
And speaking of blue light when you're trying to sleep: a CPAP machine with blue back lit control panel so bright that I drop a face washer over it to block it out. That one feels particularly ironic.
I know the message has been echoed by a few people in this thread, but how hard is it to allow these indicators to be disabled or simply not install them on the device?
[0] https://www.pcomp3000.pl/images/produkty/Monitory_32/VG32VQ/... (I couldn't find higher resolution image, the indicator is on the bottom right)
A turn signal should be amber and absolutely not confusable with a brake light you absolute monsters.
- looks toyish and immature
- marketing trick to sell whatever as new and improved
- actually badly designed, something is wrong in all animations I've seen, it doesn't convey a warning but attracts attention and the light output is probably less contrasting because instead of full on / full off cycles, you get length of 5%, 10%,... up to 100 then off. [0]
It will probably pass but in the mean time, enjoy the trigger.[0] reminds me of this era of electronics who are more absorbing than helpful
The animated turning lights are in motion closer to 90% of the time, so it takes a second to tell you what blinking light tells you in 10 milliseconds, and uses far too much of your attention bandwidth compared to how much information it conveys.
I think they should be illegal. The light should alert you and let you focus attention elsewhere, not mesmerize you with useless fanciness.
I can't even pinpoint what it is that irritates me about them, but I'm assuming it's just them being a complete deviation from what has been the norm for so long fucking with me.
I nearly had an accident once because I was that distracted trying to figure out what the weird animation on a back of a car was suppose to represent.