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> Another pathology is that there are companies who ship LibreOffice, often claiming support, but then file all their tickets up-stream and hope they are fixed for free.

Lmao... but thinking again, given the average user's bug-filing abilities, a professional bug-filer might actually be useful.

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Indeed. I created this initiative some time ago, but sadly have not been able to get folks responsible for deployments involved: https://wiki.documentfoundation.org/QA/Guidelines_for_public...

I guess it's just another reflection of the passivity we witness everywhere.

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