> And for those wondering how a business forgets to renew, it's pretty easy: the employee (A) in charge of managing renewals is let go, and so is their manager (B) at around the same time, so the manager (B) doesn't transfer responsibility from (A) to a new person, and their manager (C) doesn't realize the original employee two levels down (A) never had their responsibility transferred, because that was B's job.
It's still pretty ridiculous, because businesses have plenty of other periodic filings and fees and renewals to deal with that have nothing to do with computers. There are permits that need renewal. Old fire extinguishers need to be replaced or recharged to avoid fines when the fire inspectors come around. There are all kinds of tax filings due monthly, quarterly, and yearly. There are various trademark and patent maintenance fees they need to pay during the life of a trademark or patent to keep it alive. They might also have long term contracts with janitorial services, landscaping services, copier/fax maintenance services, utilities, payment processors, and many others that they might want to review a couple weeks or months before they expire to research if they want to change providers.
Somewhere they should have a shared unified calendar of all these things, listing when they are due and what manager in in charge of getting them done. The computer stuff, like domain renewals and certificate renewals, should be on there.
This calendar should be regularly checked by someone high up, like the COO. That person just has to check it enough to be aware of any deadlines approaching, and if they do not get marked as "in progress" as they get close this person can poke the head of the appropriate department to get it taken care of.
Sure, a department could still have forgotten in the way you describe, but it gets noticed before the deadline giving them time to figure out how to fix it. But unless you get a chaotic shake up at the top, it should be nearly impossible for a company to actually forget about any of the aforementioned deadlines.