Not at all what I expected. I was thinking it inspired a little website about the rest stop. Not so. It inspired an alternate FAQ format. Kinda cool in some ways except that they describe the real world version as 'full of passive aggression'. Wondering if they thought that aspect through real thoroughly before mimicking it. I mean, did they make a significant effort to remove passive-aggressiveness from their FAQ or do they somehow think it's okay to treat your customers that way? Or maybe they just went with "oh, cool" and didn't really think about this potential downside?