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Comment by enra | Hacker News Reader

Founder here. Here to answer any questions you might have.

We built Linear as we’re frustrated the practices and the available tools when it came to managing software projects.

On the product, we especially tackled the performance problem. Everything is synced to the client and we sync just delta packages between the cloud and client as changes happen. This way all actions a happen instantly and navigating around the app is really fast. And the app works offline too.

We also streamlined the UI and UX, overall we are rethinking what comes after agile for software development. I think many teams looking for something simple to run their teams.

Our announcement post: https://medium.com/linear-app/practices-for-building-linear-...

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One of the common workflows for us with Jira is to search for things that have changed in the last day

  status changed during (-1d, now())

That lets me as a manager or a lead, see activity in their project and know when engineers update their tickets with details or comments. Is there a way to do that with Linear?

For all the hate that Jira (deservedly) gets, its search is extremely powerful. Maybe it's best feature. I'm not sure how well Linear would scale for a larger org of hundreds of engineers, dozens of teams, and tens of thousands of tickets without similar search abilities. Any roadmap plans for that?

We want Linear to scale large orgs with hundreds of engineers. We think most of the time you still work in ~10 person teams so we think lot of the experience stays the same but there are just more teams, more layers, and you need powerful search like this.

We do have plans to enable creating custom views so you could build views like this that present the information in a specific way. We do have GraphQL api it's even possible to build external view like this today: https://github.com/linearapp/linear/blob/master/docs/API.md

We have been using Linear at work, but at times loading a page can be dirt slow at 30+ seconds or more in Firefox. Once he page loads interactions are fairly quick, but the page loads times for me make it hard to load an issue to look at the comments so I use them less frequently now.

We've been using Linear for an 8-person engineering team for the last few months, and I just want to say thank you -- we've really loved it. The well-designed app with hotkeys makes managing tickets and cycles so fast that it doesn't interrupt your concentration to update a ticket and continue working. It's really brought the fun back to engineering management.

Awesome to hear! We also think that little annoyances really hurt the team productivity over time. Especially in tools that you use daily.

I went looking for a version of the site with some issues in it I can just play around with. Perhaps that's something you could link to from the homepage.

Good old Fog Bugz used to have that.

What's the architecture behind the near-realtime updates? How do you handle fanout/scaling?

Looking forward to trying out Linear. I'd really love to use a tool with good performance and offline support! Your website looks slick and lovely too.

Alas, the e-mail sign up seems to take a while to send the registration link e-mail. When I got the e-mail after maybe 5-10 minutes of waiting, the sign up link had already expired. :( It says "Verification code expired. Please request a new one." I did, but the same thing happened.

Sorry about that! It should work now.

We had some issues (and wondering if Gmail is having issues) with emails today. We rolled a fix that increased token expiration and currently looking our email provider if there are things we can do to speed it up.

I think it's Gmail having issues since our login emails sent to Gmail and GSuite arrived late as well. It's been like 7-10min delay, even though our mail delivery system said that the email was delivered.

Is the desktop app native?

No, it’s just electron. I don’t see the benefit over making it a PWA or even just a regular self-hosted web app.

The download page says only macOS is currently supported. Electron supports Windows and Linux quite well - any ETA on when you will be adding these platforms?

We are working on this. We have some test build, but each platform adds bit complexity to the build process so looking to automate better first.

All Linear features, including the offline mode works on the browser tool.

Hello. Looks good on the screenshots, I'd love to try it for my team but the signup link somehow sends me to Google instead of signup. /s How do I try it?

On a side note, I use Edge on a Mac and the signup page doesn't detect my browser as compatible; it's just Chromium inside, must be totally compatible with everything.

This shouldn't be the case. Would you mind sharing screenshots of the link you're pressing, preferably with video to hello@ our domain? We'll investigate. In the meantime, you can signup/login here: https://linear.app/login

On browser detection, we need to look at Edge. I don't think we updated the list in a while (we support all evergreen browsers).

Oh thank you! This link did work!

The landing page seems to say that interactions take under 100ms. What computer did you measure this on?

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