That's interesting. So they don't actually provide any meaningful support at all over a vendor that doesn't officially support Linux. It's just pr bullshit. Here's your laptop with Linux pre-installed, but if you have problems, though shit. Fuck that.

My laptop as well, it has the worst wireless connectivity of all of my devices and it just doesn’t come up on book or wake from sleep. I noticed the brand in the spec, but figured it probably didn’t matter. It turns out that it became the thing I hate about the machine, and later found they have a hate club on the Internet. I wouldn’t buy another machine with their wireless. Chip was: Killer Wireless-AC 1535 (802.11ac)

I just learned that Intel bought Rivet, maker of Killer wifi: https://newsroom.intel.com/editorials/intel-acquisition-may-...

Killer is often criticized for not adding much to a laptop beyond some extra cost. The benefit Killer touts is prioritizing latency-sensitive traffic, e.g. for games. I haven't used one and can't say how effective they are, but suspect it is true that for most people, the difference wouldn't be perceptible. The software might be more efficient, but it isn't going to make the radio waves travel any quicker.

But I haven't heard about reliability issues, and as long as that's the case the worst outcome is paying a couple extra bucks for a fancy WiFi card with no difference/a small enough difference you can't notice it.