Good god the Southpoint Apple store is terrible. I went there once because I wanted to buy a new iPad and apple pencil so I could participate in a digital painting workshop the next day, and they wanted me to wait 45 minutes before they would help me. I said that I wasn't going to wait that long and hopefully wasn't an asshole about it (it's never cool to be a jerk to retail employees!) and they did manage to ring me up within about 5 minutes.

The experience was just so weirdly baffling and frustrating and I've since avoided the place. I realize this sounds like the height of American consumer entitlement but it was truly bizarre that the response to "Hi I would like to hand you more than $1,200" was "please wait 45 minutes."

Then there was also the confusion about who to actually to talk to in the first place if you wanted to buy something. Do I talk to the person at the door? Nope, because I don't have an appointment. I should just stand in a corner and hope someone finally talks to me. It was truly amazing that Apple could so thoroughly botch the experience of exchanging money for goods.