> worked fine for a decade.
Lots of things which worked fine for a decade, don't work now, or aren't good ideas now. If they want to reject the present, and in this context reject updates, they can still use XP.
It's also a bit weird to say Windows 10 which is on something like a billion computers worldwide, doesn't "work fine".
And it's a bit weird to suggest that a small business with a handful of machines, is extremely disadvantaged by having a Windows Feature Update once a year, after being prompted for it and ignoring it for months.
> "don't have the resources to install and manage an Active Directory domain"
If they have an internet connection, Azure Active Directory[1] starts at $Free.
> and yet still deserve
They deserve more and different than the contract they entered into says?
> their workstations to work predictably
What exactly is unpredictable about this? It's not voodoo or random, feature updates have come out every Spring and Fall for the past five years, as it was documented that they would, and the Autumn one is a long-term-supported one.
> "just to have the privilege of your computers not constantly getting in your way is nuts."
Describing a predictable, short, /controllable/ reboot once in months as "constantly getting in your way" is nuts.
Has Microsoft really done nothing else worth frothing at the mouth about that it's come down to "they install updates" these days?
[1] https://azure.microsoft.com/en-us/pricing/details/active-dir...