GrandPad. Ninety four year old grandmother uses it and loves it. Easy to use tablet, great customer support that only works with seniors and their app for other family managers is surprisingly good. It’s literally made for this purpose.
The whole idea was that it would be simple enough that her son with Down Syndrome could use it to keep in touch with friends. He's smart, he can use gmail, but he can't use this thing.
Honestly my perspective on them has been that it's a cheap thing, UX is a real mixed bag, customer service not great, & I deeply regret losing the time we've spent trying to work with it vs exploring other solutions. Ugh. I even don't want to go pick it up to try and deal with it from my side.
Glad you have had a better experience, but let's just say it's not universal!