It just made me more cognizant that people respond to incentives rather than intentions. It's not enough to propose new "corporate values" or state that a policy proposal must be passed because it "addresses" some problem - show me how the proposed change incentivizes the desired behavior. Are there perverse incentives? Principal-agent problems? And so on.

Make no mistake, I think people are "intrinsically motivated" too, at least to a point. I'd like to believe I am. But it's hard to deny that people (myself included) do things for some reason, some gain - even if that gain is something intangible like "a feeling that I'm doing good" or "perceived status in my organization".