This is one of the things that got myself very mad at Google. They didn't even bother to put my name / surname in the response email they sent. The follow up response to my response, was a subset of the first response, and still without my name after "Sig. ".

In my last email with no response (4 days ago) I've asked to be called on the phone. They probably have a special place in /dev/null for emails sent by my address.