That said, I'm surprised that they explicitly support installing Linux -- the post links a QNAP wiki page that explicitly uses the phrase "supported hardware" when describing which machines their guide to installing Debian works for. The case itself is pretty high quality for the purpose (no surprise), but I don't think I'd buy one just to wipe the custom OS and install my own on it. If it were me, I'd probably hop on over to r/DataHoarder, search there, and maybe make a "recommend me a case" post if I didn't find anything interesting.
I'd really love to do a NAS project with a Raspberry Pi, but the lack of SATA support really does it in as a base for a NAS system, IMO. If you're just going to connect everything over USB anyway, what's even the point of the Pi? Just buy one of those dumb external enclosures that holds 4+ drives.
Does it require a custom kernel?
Of course, the most recent was a 8TB server I built in 2011. So, take that as bad that I can't speak to any recent experience. But, good that it's still running with all of the original components 9 years later.
https://buy.hpe.com/us/en/servers/proliant-microserver/proli...
I should probably update the software, but I already broke it once trying that, so for now it's sitting happy as a dumping ground for files.
Although the drives come out the left side. So you would need to access that without moving the case for true hot swap.
The first time you find out your drive is dying, you really want it.
With hotswap, it is up and running, you can start repair straight away.