Pine64 launches the cheapest Linux Tablet ever priced at just $99.99
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They seem to be totally overrun by demand. And give a terrible user experience when you try to order from them. Friends of mine have ordered (and paid!) Pine64 products weeks ago and get no information when they will be shipped. When you send them an email, it either gets ignored or you get a reply by someone who does not speak English. Telling you something like "Yes will inform you when be shipped".
Why not charge 50% more and treat your customers like customers?
This taints the whole Pine64 brand for me. I totally want a Linux phone and a Linux tablet. But I don't know if I should trust a brand that treats their customers like this.
The PineTab comes with UBports OS build installed. Please note that the OS build is still in a beta stage, and while most core functionality works, some elements remain a work-in-progress.
Small numbers (1-3) of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect.
When fulfilling the purchase, please bear in mind that we are offering the PineTab at this price as a community service to PINE64 communities. If you think that a minor dissatisfaction, such as a dead pixel, will prompt you to file a PayPal dispute then please do not purchase the PineTab. Thank you.
To me that means, this is not a "product" in the traditional sense. They're just trying to accommodate hackers by providing more fully fleshed out development kits in hopes that they can make a more fully fledged product in the future.Regarding general population vs hackers: Do you imply that hackers value low price higher then others? Are hackers particularely poor? I thought hacker often means coder which usually means higher income then the general population.
Personally, I would totally prefer to pay 50% more and have my emails answered and my orders shipped.
Quoting from there:
> We're under constraints that we have no control over (e.g. border being closed between HK and mainland China), the shipping companies and carriers are under many constraints (self-imposed or imposed by regulators) and the logistic chain as a whole - including people - is under regulatory constraints. In short, current situation is not business as usual. I am getting many PMs and emails asking about status reports - as soon as I know something, I post it here, there is no need to PM or email me. Thank you for your continued patience!
Also, somewhere I've read that their shipping team is 4 people packing about 1000 items per day. Why increased demand doesn't cause increase in shipping team - that I don't know.
You can also connect to IRC/Telegram/Matrix channel and ask there - somebody with more knowledge might answer you.
Small numbers (1-3) of stuck or dead pixels are a characteristic of LCD screens. These are normal and should not be considered a defect.
When fulfilling the purchase, please bear in mind that we are offering the PineTab at this price as a community service to PINE64 communities. If you think that a minor dissatisfaction, such as a dead pixel, will prompt you to file a PayPal dispute then please do not purchase the PineTab. Thank you.
On price:
By releasing things as cheaply as they can within reason, this vastly broadens who can get one. Given that they depend on the community to create most if not all of the software, this means that software support gets there much earlier than it would otherwise; compare the progress on the Librem handset to the PinePhone: one took three years, has gone over the predicted timeframe multiple times, and still isn't quite right (or released), while Pine64's is actually surprisingly decent, and got there much faster.
On 'customer' experience:
Every time I've ordered from them they've been perfectly responsive and have gotten things shipped on a reasonable time frame. They're based in China and, if you weren't aware, there's kind of a big event happening over there that's interrupted their everything. They're not Apple and it'd be worse if they were trying to be; they aren't treating their customers badly, they're treating their workers well; chill out.
This is exactly it, if we want linux on phones to be a real experience that can offer something on par with Google and Apple, then the very first step is getting hardware into hackers hands; the software will never follow if there aren't any users. The exact kind of person you want using these devices is someone willing to pay less money and pay with their time instead.
I have one of their boards and can only say I had a good experience buying from them. I think compared to some of the alternatives in the price range (ie., random, no-name eBay crap), their documentation and forums is very good.
The complete opposite of Librem, who do the same thing but charges $2000 for a laptop that barely boots without hacking libreboot every week and then proceed to use that money in marketing for their linux mobile phone which will be in the same sorry state and sold for the same high price and empty promises.
For anyone who wants a a decent tablet (Android 5 though) on 10", I suggest the Amazon Fire HD (7th gen is fine), you can get a used for for £30-£50, then "hack it" to remove the Amazon crap/bloatware (plenty of sites with instructions out there) and use that. I have set up multiple friends like that. They buy it, meet for a coffee, I de-crap it for them in 20mins and they end up with a nice 10" android tablet to read and watch Netflix.
(Not advertising or affiliated with Amazon)(I think Bezos should give more to his staff and less to his pocket) ;)
When I got the laptop I was expecting a cheap plastic build but got an aluminium sturdy frame. Best laptop purchase I ever had, this comment is actually being written from my new pinebook pro.
I m sorry you feel you are not treated like a customer. Given the company's size they are really doing wonders.
Frankly, it seems like this isn't the device for you. I agree, you should probably wait. But words like "taint the brand" seem incredibly strong to me.
These devices are for developers and tinkerers, not the general population. The goal is to get these devices into as many hands as possible, hitting a price point as low as possible. This allows for more people to get access to the hardware and start tinkering, helping to build out the (woefully lacking, at this time) software ecosystem.
To be honest, I feel like they have done a really good job of setting expectations around this, so I'm not terribly sympathetic to this class of complaint. I ordered a PinePhone and am patiently waiting for it to ship. I'm glad it's so cheap! It's not going to be a device to replace my primary phone (yet), it's a project to tinker with. As such I don't want to spend much more money.
They are very transparent about the delays in shipping. You can find the most up to date information in a sticky post on their forum[1].
> This taints the whole Pine64 brand for me.
That's an extremely charged response, you definitely should check the forum post to get some perspective. In short, there were QA issues with the first batch of Pinebook Pro and PinePhone orders, they are running the remaining unshipped units through a second round of testing before shipping, and the combination of COVID-19 and China/Hong Kong border issues have further delayed shipping.
Adjusting pricing may be better for them especially if demand is that high.
Honestly, I suspect this experience is just not for you, man. It's like when we funded the glowing plant on Kickstarter, or the smart mattress topper that became Luna and then Eight, or funded the development of neovim. Sometimes it works, sometimes it doesn't. These are people experienced at doing a thing but not all the things around the thing. There's going to be drop-offs.
I really wish there were a way to just say "If you have normative expectations, go elsewhere". I really want to be able to participate in this specific subsector of the economy without the general-consumer folks increasing costs because I'm willing to accept lots of cut corners on beta products and they want all the trappings of working with folks.
As an example, one of the things I bought they took two weeks to respond to me (it was a combination GPS/Glonass/Galileo antenna for cheap). That's okay for me. It took months to arrive with many delays every few months. That's also okay for me. I don't want them to hire more folks to ensure they can respond to everyone. I don't want them to hire more folks so they can manage the customs hassle. I want them to be able to validate the product itself because I want more of that product.
I think where Pine64 failed to deliver is that they overpromised on when they could deliver the product. I received mine very late and I couldn't boot the OS and support wasn't helpful.
Meanwhile, the Raspberry Pi 3 with 64bit support was announced after Pine64 and delivered before the Pine64 without hiccups.
Pine64 could have improved but I woule rather stick with something like a Raspberry Pi where there is a better level of support (from my experience).
The Raspberry PI foundation essentially is a branch of Broadcom, a chipmaker with $20 billion revenue in 2018. Pine64 had to crowfund their first boards 5 years ago while Broadcom already had been a chip vendor for the US military. They are not even comparable.
Moreover, I wouldn't take the Pi Foundation as an example after what they did with the Zero, which was sold for years in extremely low quantities at cost, or bundled with unnecessary stuff, just so that word of mouth of that price would prevent people from purchasing boards from competitors.
If pine doesn't want price to be a barrier to purchasing their products (which is an admirable position), and they don't have the resources to serve all the orders they're getting, they should throw up some other barriers in the purchasing process to handle the demand. instead of selling direct, do bulk buys through linux user groups or something like that.
If utility is limiting these kinds of devices more than price, then cutting a few bucks from the purchase price isn't going to change things much.
Is it like lowering the toll on a bridge that doesn't go anywhere most people want to go?
For the next billion users of the web/computers $100 is still a big investment.
I guess there is "Guided Access Mode", but I literally just learned about it googling for this question, and it would seem a lot of people don't know about it.
(all in Finnish)
https://yle.fi/uutiset/3-9966606
https://www.is.fi/tampereen-seutu/art-2000006461066.html
https://mikkeli.datagroup.fi/fi/asiakkaille/blogi/haikailema...
https://www.is.fi/digitoday/tietoturva/art-2000005178637.htm...
That's quite an assumption. About half a billion iPads have been sold, so about 6 billion people have probably never used one. I certainly haven't and I live in the UK.
I kind of expected/hoped this to be better than that old Chromebook, but reading this https://www.cnx-software.com/2015/04/09/relative-performance... it looks like it has even worse performance (A17 vs A53)
I just use mine for fun/learning. Have it flashed w/ Libreboot and running PrawnOS (Debian / Linux-libre based) which keeps seeing a nice amount of improvements. https://github.com/SolidHal/PrawnOS
I noted above it uses Linux-Libre, so the internal WiFi does NOT work with the distro "as is". EVERY other component is supported though. If you need internal WiFi instead of external USB WiFi, you can modify the build script to use the regular Linux kernel & add the non-free Debian repos to sources.list. I've done it before and it works fine.
The default image when you build or download it puts you at a command prompt where you can either use it "as is", run a script to install a pre-configured desktop environment(XFCE, GNOME, or LXQT), or custom install things yourself.
GNOME was just recently added. The RK3288 processor in the c201 is now supported by Panfrost for 2D/3D acceleration, but I think it still has a bit to go before GNOME is completely usable. If save the resources if you're doing development.
4k output should be available soon, just tested patches for that. Admittedly 2160p was much smoother. Eventually there will also be hardware video decoding. The RK3288 has a full Hantro G1 VPU and drivers for that were recently merged into the kernel.
For alternatives, there is a decent list here that might be better suited to your needs: https://github.com/nikolas-n/GNU-Linux-on-Asus-C201-Chromebo...
I always meant to buy a couple more RAM chips and solder them down to the motherboard (there's a couple of unpopulated pads), but never got round to it.
Sadly the wifi chip is soldered down, that's one of my only grips (RAM I get, but typically wifi would be an m.2 slot unless you're really cheap).
So I imagine you could get a lot done with this, even with the terrible performance. If you're just programming and using a browser you really don't need much oomph.
I upped my C710 to 16GB for $50 a couple years ago (also swapped the 847 board for a 1007u, and dropped in an SSD), and it's been great. If and hopefully when 16GB DDR3 sodimms drop in price I'd like to bump it up to 32GB.
Wonderful little system for a broke CS student, and nothing but fond memories.
At least it’s cheaper than my Google Glass and GoPro...
Have used it as my only laptop a few times too but I mostly work from home.
Upd: if it's too slow for you, consider this: http://media.lrdu.org/sxmo_pinephone_demos/sxmo_demo_0_allfe...
that said size of the screen is actually a big factor in price, also you need more powerful processor to push pixels on that screen and bigger battery for power draw. all those costs add up. plus they maybe following razer blade model.
I've seen other RCA Voyagers going for $50 or less, even at Walmart.
* 7.0" touchscreen
* 1.3GHz Quad-Core processor
* 16GB of storage memory
* Google Android 6.0 Marshmallow OS
* Webcam, WiFi and Bluetooth
And then install Termux [2], which is a nifty Linux that runs on Android.
[1] https://www.amazon.com/RCA-Voyager-Keyboard-Marshmallow-RCT6...
It's weird how that felt like a great deal and yet this one is expensive enough to make me question if I could get anything close to that much value out of it. The HP firesale was back in the days where a decent tablet cost around $500 and it was a screaming deal. Now people practically give tablets away, I've seen Amazon's Fire tablets sell for $39 brand new.
Maybe it also reflected less of a worry about losing software support at that time. If Apple told us that the iPad was now discontinued and you could get an iPad Pro for $99, I wonder how many people would jump on it. If the software is dead the device is a brick. That concept wasn’t really on people’s minds as much in the PC days.
In retrospect it’s unbelievable that HP had the lack of foresight to abandon webOS and Palm devices. Maybe there’s a lot of business reasons why it would have never worked but I remember Palm and HP TouchPad devices being very popular in the early consumer smartphone days, and the software was competitive. If it wasn’t good we wouldn’t see it all over smart TVs today.
Agreed -- there's a big subsidy from Amazon there. But LCD screens and much of the same parts as computers+phones have had big economic forces driving the prices down.
Saves crippling my shoulder by carrying a "Damm Heavy" bag with me.
Seems like this PineTablet, at $US99, may just end up delivering on the promise.
Lets see.
[1] https://www.pine64.org/wp-content/uploads/2020/05/pinetab_KB...