Good technical writer – Bad technical writer

Good documentation can mean the difference between average and great products.

For some years now, I have been involved in creating content for our blog, reviewing my author-colleagues work, writing user-guides, and feature descriptions. I have gathered many thoughts on both what you should do and what you shouldn’t.

Inspired by the famous writing Good Product Manager/Bad Product Manager from Ben Horowitz, I structured my thoughts using the same paradigm.