Not unlike Apple and Sony, when a hardware company starts making web-apps, chances are it's not going to be very good.
Even some of Nintendo's top brass have had strong software engineering skills: in the late 1990s, during the development of Pokemon Gold & Silver, the team was struggling so future Nintendo President Satoru Iwata developed and implemented a compression algorithm.
The skills are certainly there.
You’d think after this they would just buy Auth0.com and use their skills.
Corporate Japan has also lagged behind western companies in this area. The book Business Management and Cybersecurity by Shinichi Yokohama dives into this.