"[...]The Joy of Clojure can now be pre-ordered, which gives you access to the entire book as a PDF now, plus other formats including the printed book once they're available."
Which is misleading because you only get the pdf if it get pre-ordered FROM MANNING.
And, yes, you are right that I give a part of their profit to amazon, but I still give them money.
Maybe you are right that it is just "not nice" and not rage-worthy. Still, I don't like the idea of a company being "not nice" to someone giving them money.
Problem solved. If you don't want to do that, then you're over-reacting.
It looks like the page has been amended to say "The Joy of Clojure can now be pre-ordered from Manning".
Personally, they should work with you to remedy this situation through various steps. The first should be try to cancel your amazon order and place it through Manning. If that doesn't work, then ...
You have every right to be angry at your bad customer service experience.
Also, I seriously doubt that Manning responded to d0m's request by literally saying:
"Fu, it's your problem, next time buy it at manning, not amazon"
Pronounced "F-U" and not "foo".
The moment you twist someone's wording to sound that aggressive, you're overreacting.
I've given some paid members on setformarriage.com free lifetime accounts because they were consistently forwarding us emails from the spam profiles that made it through our filters. I think the value of overall goodwill to the customers is probably worth it.