I've offered to help, but she doesn't want to mess with configuration. I've posted in other threads how she "fixed" it.

She actually bought one of those keyboard covers, cut off the touchbar part, and fixed it with tape.

She literally has a crappy piece of plastic on top of her keyboard that physically prevents here from accidentally touching the touchbar. A 10 dollar hack on a 2k$ machine.

I don't think she will buy an expensive Apple product, ever.

The problem with disabling the Touch Bar is that it becomes difficult to adjust volume, brightness, and other things that were once easily accessible and addressable by muscle memory. Personally, I have encouraged those affected to return these machines and email Tim Cook (Apple) to let them know they refuse to pay extra money for something that makes the computer harder to use.