Delighted to help.
- When you were getting started, how did you find your contracts? Did you use an agency or recruiters, or make connections on your own?
My network. I had worked in technical sales for several years and had built up a decent size network and a great reputation. I did approach one local smaller agency where I knew they specialized in an area of consulting and I was in the same realm but they didn't have anyone who did the type of work I specialize(d) in so I offered to accompany them on calls/meetings to expand the sale and they took a portion of the revenue. I did the same with another firm that was small and I knew the owner. I haven't used agents or recruiters, I guess I haven't needed to but if they add value I wouldn't have a problem using them to get land gigs. It's always about the work, I don't chase the money, and I find that the works (usually) turns out to be great and the money is too.
- How do you negotiate the length of a contract? From what I've seen, most employers are looking for 6 months to a year, while most freelancers are looking for 2 to 4 months.
I don't do staff augmentation work if I can avoid it. Then it is all project based work, so a few months, typically. Although I had a gig last almost a year last year. I scope out the work and send them a SOW, we can negotiate rates but I always bid high. If I was just starting out and building a reputation I would bid lower, and tell them that I was purposely bidding low and ask them for a letter of reference and/or take reference calls from other customers.
- How long did it take to start charging premium rates?
Not long but I had a head start because of my reputation and blog. The market dictates the rate quite a bit, and I changed my specialty so I went through a period of about six months where I was transitioning and charged lower rates to get gig to build my reputation back up and get the experience.
Obviously it's a tough market right now but I'm trying to figure out how to turn some small contracts into a sustainable lifestyle and would love to learn from your experience.
This is the best thing you can do. I have found if you treat customers like family, they will fall in love with you and want you on all their projects. I get birthday and Christmas cards (yes they still exist) from customers. I get asked advice on other projects that have nothing to do with my specialty because they trust my opinion. I get asked to bid on work even if its remotely related to what I do. I had the worlds largest financial company (you can guess who it is) wait four months for me to be available for work, essentially holding up their entire project for me. I regularly get asked by the largest airline in the US if I know anyone that specializes in 'blah' because we have built a level of trust over the last six years, and I pass that work on to my network.
I feel like if I treat everyone with respect and kindness it is returned back to me 10x. For example, if a dir at said airline calls me at 2am, I pick up the phone and do anything I can to help, at no cost, and then call him about a week later to see if things are working and almost every time I get work from it.
If you can build and maintain those relationships you will have more work than you can handle.