It was obvious while I was a student that the ratio of administrators to faculty was ridiculous. And the growth rate ratio between them was 3:1. At no point was it clear to me what real value they were adding. I was the captain of a more capital and real-estate intensive than average student group, and it was absolutely infuriating to try to figure out how to get anything done. There was always some new bureaucrat condensing out of the ether who needed to be appeased. No meant no, but a yes was never enough.

To be quite honest, I see the same thing in my professional work. Everyone feels that their problems deserve more headcount. And heads make work, justifying more heads. Further, those heads want to get promoted, so they make-work to justify that too. And to compound the problem, people try to magnify their power and impact by becoming gatekeepers. More people to say no and more overhead and drag to every action.

It's unfortunately difficult to ask and to honestly answer why we do things and whether those things are worthwhile. It's even harder to take corrective action even if you admit that what you're doing is not worthwhile. I think it's one of the pillars of cost disease that is nibbling away the on-the-ground productivity of Western societies.