Tesla cuts car prices by up to $5k
theverge.com
theverge.com
Current wait is 8-12 weeks on a Y, and only a week or two on the rest.
In line for my first Tesla (a y). It has been a very different car buying experience!!
They've had extremely lousy communication so far with the delivery.
I was originally supposed to have the car on Memorial Day, but they called the day before saying it wasn't in WA (where I live) yet. When I called back on Memorial Day and asked where it actually was, they told me it got on a truck that morning. Logistically, if they knew the car wasn't getting on a semi anytime soon, why could I schedule a delivery appointment?
Yesterday, they re-scheduled my delivery (which is supposed to now be tomorrow) from the service center to a direct home delivery without notifying me. Of course, I had to call them to confirm and ask whether they were going to try and fit a semi truck on the narrow city streets where I live or if they were going to drive the car itself to me, but the delivery specialist has no clue.
Hopefully things go as planned tomorrow and there isn't another delay, but the communication so far has been worse than my experience dealing with a regular car dealership.
That being said, I'm looking forward to the Y and there's a reason I'm buying a Tesla instead of something else. I can't complain too much since the timing of the delivery (as long as it isn't delayed too much more...) is fantastic since my existing lease ends in a week, but I'm looking forward to actually driving it and forgetting about this headache.
If Tesla figures out the logistics & customer support (and QC...), they'll be worlds ahead in the buying experience, but for now most other car dealers coddle you much more (with the exception of the negotiation process).
That autonomy has benefits for some. In my case, our Model 3 was initially scheduled to be delivered to a Tesla Store an hour from our house. We called to see if we could have it delivered to the location 15 minutes away, they instead offered to deliver it to our home.
The weekend before delivery we received a call from the location 15 minutes away saying they had the car and we could pick it up immediately if we didn't want to wait for them to arrange delivery.
Regardless they really really need to work on this.
The only call I've actually gotten from them was from the actual service center telling me that the car wasn't there yet.
This morning has been a fun game of phone tag to figure out why the delivery was switched and who can confirm exactly how the car is going to be delivered :) Oddly, each person seems to have some bit of information that the other didn't have, even within the same role.
Having dealt with automotive service centers for 30+ years, it's just something I've come to expect. Some people are proactive, some people are reactive, and some people just don't give a flip.
The kinds of routine maintenance and repair items you typically don’t want to take your car to a dealer for aren’t much of a thing on a Tesla. Then there are the big ones where you probably do want the dealer working on it. Like if some significant mechanical problem occurs I want Tesla working on it. Not to mention, a lot of the more expensive repairs are going to be covered by warranty or insurance anyway. Sure, they’re expensive, but so is everyone else.
If you bought a new or new-ish Ford and there was a mechanical failure would you want to take it to a Ford shop or a random mechanic? Yes, there’s a significant number of people in the latter group, but they’re going to feel that way no matter what they drive. Most of them probably don’t buy new cars because of it. Many people who buy new cars either don’t care or actually prefer to go to the dealer.
This ignores the timing aspect too. What other major manufacturers might have up to 6 weeks or more lead times for repair parts for current vehicles?
> Many people who buy new cars either don’t care or actually prefer to go to the dealer.
I own a new, high-end car. I'd rather find (an orthogonal issue) and go to a passionate mechanic than a dealership who has lock-in (and of the two issues my vehicle has had, I am fairly certain the dealer service center _caused_ one of them, and then couldn't answer a simple question that anyone with a multimeter could, with the other).
The difference is that a "random mechanic" is an option with most manufacturers. And it's not with Tesla.
This is like arguing that the iPhone is a bad phone because it doesn’t have a removable battery. For some, that’s a real issue. It may have been somewhat controversial in the beginning. These days no one cares because it hasn’t turned out to be a major issue for most.
A bunch of manufacturers find ways to get owners back to the dealership. Sure, Tesla has more lock in than most, but try taking any other electric car to an independent mechanic. Or a high end import.
Plenty do, they just also want a premium electric car despite the downsides, not because it has none. You just keep oscillating between your point being that "you" don't care, or "most people" don't care.
I think the biggest single disadvantage Tesla has compared to other manufacturers is the service network, either dedicated or partnerships. Even in places where there's no "dealership mafia" like the EU.
Outside of internet discussions where someone needed to convince themselves that everyone shares their point of view I never met a person who said "I don't care how much my personal car costs to repair, how long it takes, or how many hoops I have to jump through to do it". Definitely not after they faced the challenges. Some may afford to absorb the extra costs but this doesn't mean they don't care.
I'm thinking more like fixing even a minor fender bender. Anecdote but I personally know of someone from an Eastern European country who had to ferry the damaged Tesla Model 3 on a platform to a neighboring country to repair it because that was the closest authorized garage. It took months and the insurance premium exploded. You get a simple cracked headlight? There are no aftermarket parts, and even if you have an original one no garage can "legally" install it. Knowing someone in a Tesla authorized service partner I can confirm the practices are... not great. According to the agreement they signed to become an authorized partner and under the threat of withdrawing said authorization, they have quite a few limitations that make for longer wait times and more expensive repairs. They are not allowed to order extra parts for stock (they have to "tie" them to a car in service) and they are not allowed to use aftermarket replacement parts, only consumables. These are real issues and even if recently I was looking for electrics I just wasn't willing to take the chance. I have to consider the plausible worst case when making a purchase decision.
The yearly maintenance for my car just meant a maximum 45 minute visit to the nearest shop to my office that I did in the morning on my way to work.
> high mileage repairs and most people, particularly the ones who buy a Tesla, won't own the car long enough to be concerned about that
That's not good advertisement for a car. You're saying it's great as long as you can get rid of it fast enough? I'd really like to have the option to stick with the car without such caveats. I mean every car's maintenance increases with age and perhaps Teslas today involve the same overall effort and expense except distributed differently over the lifecycle (lower than average for the first few years, through your nose when it gets old). This may be ok for expensive cars like an Model X or an MB S-class, but not for something like a Model 3. And it suggests the very same Tesla owners talk out of both sides of their mouths. On one hand they are just trying to be green, on the other they're changing cars every few years? Don't get me wrong, I'm not asking for a justification, just pointing out the dissonance.
They're still cars. Give it 10yr and you'll still need all the same suspension and steering related service that every other car needs. Nobody wants to pay a dealer to do something trivial like CV boots or wheel bearings.
This must be a regional thing. I would guess the majority of vehicleS on the road in Arkansas are more than 10 years old. My daily driver is a 2000 (built in 1999). Granted, it’s a Jeep Wrangler, so that’s probably not representative of the overall market... but my wife’s vehicle is a 2015 Kia Sorento and still looks and feels “new”.
Out of curiosity, how much do you drive your Tesla? I don’t commute every day but my Jeep has ~180k on it. The Kia has ~120k. We’re starting to consider upgrading the Kia, but unless we find a crazy deal it would surprise me if we kept it another five years and 100k+ miles.
P.S. An old Wrangler definitely isn’t representative. Hell, the old ones are even better. My wife has a newer one and we will probably keep it forever. Great vehicles.
What do you think happens to a car when you're done with it? In the USA, the average passenger vehicle age in 2019 was 11.8 years: https://www.bts.gov/content/average-age-automobiles-and-truc...
https://www.autoblog.com/2019/06/27/record-average-age-cars-...
Even ICE cars these days have very little maintenance. Oil changes every 7000-10000 miles is about the only thing, and that cost is not very high.
Yes that's a Tesla exclusive...
I took my Leaf in for a recall repair and they quoted about $800 to replace all fluids and filters. They wanted $120 to swap out the $9 cabin filter from under the dash that took me all of 20 minutes to do. They encouraged me to spend another $600 to replace a door handle because of an engineering defect that was purely cosmetic and easily fixed with a dab of hot glue.
You couldn't even buy a screw from their online ordering system. "Price: Not listed". "Order: Contact Tesla" (who would then say "not available to you".
Even their service manuals. Make an appointment, in MA. Pay a fee. Go to a specified location, weeks later. Go into a room with paper and pencil, no cameras, phones, or computers allowed. Be given a time limit.
https://service.teslamotors.com/
It’s just expensive
This is not endemic to Telsa, or even to the auto industry. It's in $800K tractors as well.
https://www.bloomberg.com/news/features/2020-03-05/farmers-f...
But aside from equivalency, I posit that the general expectation of buying something is that you should be able to do what you lawfully want with it.
Especially wrt the 3. The X def had some issues around the falcon wings etc.
Which is sad because I really want a car the size of the X. But at like 55-65k. Basically a Y+. I don’t need falcon wings nor rocket speed.
Here in Europe it's August for all of S/3/X.
There was an announcement last week about the Boring Company in Vegas that mentioned Tesla's would be used as people movers.
This has always been part of the plan for the Boring peoplemover in Vegas...
That's an almost 33% higher price than the US version.
The average rate of VAT in Europe is around 21% - it represents the bulk of the difference in price. The rest you can put down to currency hedging, import duty, and transport to ship the cars from the US.
- 10% tax/duty on imported cars from the USA to the EU (1)
- shipping costs from USA to EU
- price are with VAT included in EU (all consumer products), so around 20%
When the cars are made in Berlin (mid/late 2021 if Tesla is to be believed) price will probably go down by a significant amount for EU buyers.
And there will be more non Tesla BEV models in the next few years, another factor for Tesla to lower prices.
Peugeot e-208 seems to have a nice success, and Volkswagen will soon have lots of BEV models.
(1) https://www.carfax.eu/article/customs-clearance-and-import-t...
Disclaimer: I own a Tesla Model 3 SR+ since last september, in France.
But it won't have the 10% import duty coming from the US, on top of VAT. And lower transport costs, since they're not being hauled from the US to the EU.
https://www.reuters.com/article/us-tesla-prices/tesla-cuts-p...
Can we update the url?
That is seriously creepy. Is there any way, as a Tesla owner, to prevent one's vehicle from being used like this?
https://www.reuters.com/article/us-tesla-prices/tesla-cuts-p...
All car manufacturers have seen sales decline due to the coronavirus pandemic.
> “When we launched Model X 75D, it had a low gross margin. As we’ve achieved efficiencies, we are able to lower the price and pass along more value to our customers,” Tesla said in a statement. (2017)
In this case, selling excess inventory/capacity seems a more likely reason, perhaps also the introduction of new Model S/X variants/features.
Supercharging Max/ Payment Type200 kW max; Pay Per Use
https://www.schmidtmatthias.de/post/april-2020-european-elec...
So don't worry about Tesla becoming a monopoly. It's not a practical reality.
If you use the online configuration utility and select Taycan 4S, you will find you can purchase one for $114,340: https://imgur.com/X3KAfBd
> 192 mile range.
Since the first Taycan deliveries happened back in January, it's a well-known fact that the EPA's range is completely bogus: https://electrek.co/2020/02/10/porsche-taycan-tesla-model-s-...
When driving 75mph on a road trip, you can expect to get 209 miles out of a Taycan and 222 miles from a 2020 Tesla Model S Performance. Given that the Taycan charges at 270kW, that means you will complete a road trip significantly faster in a Taycan than you will in a Model S: https://www.caranddriver.com/reviews/a30894056/porsche-tayca...
Also, Tesla delivers most its cars in Europe in the first month of the quarter. So comparing VW and Tesla over two periods with only partial quarter sales makes very little sense. Matthias Schmidt has known this for years, for some reason, he still prefer not to tell his audience about such a huge bias in the data. Weird.
You should worry about battery production capacity. VW has been having issues and won't be able to build EV in volume for some time unless they start manufacturing them. Being the world's biggest ICE company does not help with securing battery supplies, especially when your #1 competitor keeps increasing its global lead.
Tesla has far more purchase power than VW for batteries (NB: needing them for cars and stationary storage makes you a better partner too). They have more control over their supply chain, they have big contracts with all cell manufacturers (Pana CATL, LG, Samsung...), they run their own factories, they're integrating cell and car production in all new factories, they develop their own chemistry and will soon reveal a roadmap to achieve 1-2TWh of cell production... per year (source: https://youtu.be/SG-59Os2H5o?t=2279)
Good intro on how Tesla could do that: https://www.youtube.com/watch?v=wtV9a5MW_X0
Note that Samsung does not make batteries for Tesla's vhicles, only its stationary products like the powerwall. This is the same for LG outside of the Chinese market.
Additionally, Tesla's battery factory is actually Panasonic's battery factory. Panasonic is the primary partner in that joint venture.
Tesla still has the same dependence on external parties as VW, they were just first to the ball and have contractual priority on production capacity existing or planned at the time the contracts were signed.
Volkswagen's #1 competitor is Toyota.
https://www.volkswagenag.com/en/brands-and-models.html
And Volkswagen will soon be making further investments in Chinese brands:
https://www.reuters.com/article/us-volkswagen-investment-chi...