We want to do something more concrete to guarantee user privacy going forward. A technical solution would be best. But short of that just a really strong, transparent commitment (that makes it easy to hold our feet to the fire if we screw it up again). But I could not get this together before the email today. I'm expecting to announce something in the next few weeks. I agree with people here when they say that actions are what really matter. I screwed up enough that I don't certainly don't think an apology alone makes it better.