One thing we've run into is that for older products, if you sort by New vs. Popular, the reviews can be a wildly different experience. Frequently we're seeing quality in the older reviews, and more and more complaints in the last year or so.

They don't build them like they used to? I want to say something about kids getting off my lawn right about now.

So, not that a handful of responses are much to go on yet, but as I write this, the sentiment is that avoiding Amazon is the solution, rather than navigating its murky waters. Food for thought. Thanks.