April estimates 5 hours of work but spends 12 on it. She justifies her overage by communicating with the PM and letting them know ahead of time the task is worse off than they thought. But to do it right she will need to go over, by roughly 5 more hours. Song the way she is taking notes of what she’s doing and then screenshots and justifications at the end to explain the work.
Bob estimates 5 hours and takes 12. He doesn’t communicate, the work isn’t finished to spec or even partially to spec, he can’t justify his time and argues that roadblocks kept him from finishing.
The latter is the person I regularly deal with and I only know one “April”.