1: When I plug in my phone to my computer, I have to mount two separate drives and then hunt for the file I'm looking for.
Where's my music? Is it in "My Documents" or "MP3" on the phone storage? How about "data" or "documents" or "My Music" on the card?
The whole thing is a huge mess. Every app has its own little scheme for storing data.
2: Okay, so I hit "install" and now it's installing. I do something else for a minute, and now I want to put it on a page and launch it. Where is it? The app list. Where in the app list? I dunno. What's its name? Is it the same as the one in the market? Not always. Google Reader is "Google Reader" in the market and just "Reader" in the list.
3: No, he doesn't like having to hunt for something, then manually place it before being able to use it easily. Why isn't the option to place an app on a pane given at install?
4: Do you use Android at all? There's no adherence to an interface standard.
5: You're right on this one. Multitasking works great without me having to bother it at all.