That’s interesting——I regularly collaborate with 30+ users and have yet to see a merge conflict.
Is it possible you’re using a older version of Sharepoint that isn’t collaboration aware? I know in older versions of Sharepoint, documents get checked out and locked all the time. Are you able to do live editing? If you aren’t, we might talking about different versions here.
With Office 365 and Sharepoint 2016, I was under the impression that collaboration uses operational transformations (like Google Docs) or CRDTs rather than continuous merging —- which isn’t feasible for real-time live editing anyway. Unresolvable conflicts are rare because the merge is happening at the action level, not document level.
The experience in Office 365 has been similar to Google Suite for me.