There's also harm if you don't tell them a correct result. There's especially harm if you stop testing their neighbors to monitor community spread during a fucking global pandemic over this pointless red tape about providing results.
> we should [not] be ... trading insults.
A backhanded compliment is a form of insult, friend. I don't think this kind of ad hominem attack is substantially responsive to my remarks.
Your use of "my friend" is similar to the thing you're complaining about. I got what you mean. Bringing up "ad hominem" is dodging the real issue.
Another comment of yours: "utterly stupid bureaucracy"