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For me it is one of the more amazing market failures that restaurants can't come up with a food delivery/online order coop. Owned by restaurants and offering services to the owners at cost. (same applies to e.g. hotel booking sites who are able to rack in outrageous fees while producing outright disgusting dark patterns to the end customers)

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Running a three-sided marketplace at city-scale is a complex software and operations problem. I'm not really surprised restaurants haven't figured it out as their expertise is in creating great food, rather than solving problems like these. It also doesn't make sense for them to focus their efforts here if you subscribe to the idea of comparative advantage https://en.wikipedia.org/wiki/Comparative_advantage

I subscribe to the idea of comparative advantage, but I also subscribe to the idea of welfare losses of abusive monopolistic behaviour, which all of these platforms quite openly and obviously aim for.

And being a member of a coop does not require expertise in the core competence of the coop itself. It requires understanding that the existence of the coop is beneficial for you. Heck, I am a member of a major food market coop, and I have zero knowledge (and interest) of food supply chain management.

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