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Making the customers aware of how much they're paying in fees is a good thing.

Now delivery services have to compete directly on the fee they charge customers. Before, the customer had no idea if one service was charging a restaurant 20% and another was charging 30%, which is effectively one service subsidizing another.

NYC put forth legislation today to cap at 20%:

https://ny.eater.com/2020/5/12/21256244/food-delivery-fee-ca...

And what is that going to achieve?

SF did this as well.