Thanks Patrick, that's refreshing to hear.
Can I tell you my favorite outsourcing story? Apologies for those who've heard it (and yes, this actually happened):
India: We can't log into the test server.
Patrick: Then you didn't set it up right.
India: No, we did, but we get an error message.
Patrick: What error message?
India: We can't read it.
Patrick: sigh Please take a screenshot then.
India: Here you go.
Patrick: Oh, that is just a weather report which correctly reflects the state of the test database. The system is operating normally. Please proceed with your testing of the function you were assigned.
India: Are you sure it isn't an error? It is written in red. And why would you put a weather report on the login screen anyway?
Patrick: Q1) That is because if you ignore it you'll die. Q2) See Q1.
Here is a screenshot of EMG1 and EMG2 both being shown at the same time, it was the first time for me to see more than one shown at the same time in production.
I forget what EMG3 is used for.
No, company policy and common sense would not let me tell you the names of the engineers I had that conversation with. You can read it as "An Employee Of A Japanese Megacorp's Indian Subsidiary" if that makes you feel better. I'm assuming most people understand I do not actually mean everybody in the country.