Well, I'd say society is neither chaotic nor rational. It's trapped by game theory into predictable suboptimal outcomes.
But I think we still have much more control over our destiny than ants do, basically unless you grind down to the level of physical determinism where nothing has control over anything and we're all dancing to the tune of some Lagrangian.
To argue otherwise, I think you'd have to make the case that no individual or small group has ever hatched a successful plan to create social change. I'd point to the Montreal protocol as one of many counterexamples. We've also managed to, so far, not blow ourselves to smithereens with nuclear weapons, having limited ourselves to only one nuclear war so far.