They had a black t-shirt with some rhinestones (presumably) on it for $5000. It was probably from some famous designer, but still .. $5000 for a t-shirt that had been gone over with a BeDazzler?
I mean that's it in its entirety right? Otherwise by similar reduction, a Picasso is just some acrylic on canvas.
But what percentage of the general public can spot a Nieman Marcus buy from a thrift-store find?
If Miuccia Prada herself sewed together a tshirt and painstakingly put on the rhinestones with much thought, then no one would be questioning the price.
When I started interviewing out of grad school, I REALLY stretched to go buy a nice suit from Neiman-Marcus, a Valentino at $700 in 1995. The suit was gorgeous and the tailor at N-M did a beautiful job adjusting it to me.
I could be considered, barely, middle-class--certainly the lower end at best. The suit absolutely paid for itself many times over--that's a different set of stories.
That Valentino is now closer to $5,000. Inflation says that Valentino should be about $1,200. I suspect that even at $1,200 most students couldn't stretch for it today.
So, is Neiman-Marcus to blame for going further upscale given that they probably can't make any money in the middle anymore?
My point was that Neiman-Marcus had a product (properly fitted business suits) that was actually (probably upper) middle class. And that product, in fact, served its purpose really well.
People still underestimate the effect that an excellent suit has on people's perception of you in business. Being tech, I normally cruise around in really casual wear. However, investor meetings demand something a little more upscale so I'm pulling out my nice suit. I chuckle at the difference in behavior of the people around me (both employees and strangers) when I show up for work in a suit.
I'm not disagreeing with anything you said on making a good impression but that doesn't change anything on the fact that Neiman Marcus has never been for middle class shoppers. A one-off purchase does not make a customer base.
You made one purchase at N-M 25 years ago, and from that single experience, you're generalizing the entire merchandising strategy of the brand ever since then?
And your premise is false anyway. The 1 and only Valentino suit currently available at neimanmarcus.com costs $1173, which is less than $1200:
https://www.neimanmarcus.com/search.jsp?aq=valenti&dq=valent...