>What do you expect them to do? Hire a PMC and fight a war with the police when they come around to raid the server room? Go into hiding so that the security agency can't steal the upgrade signing key from them?
No, we want them to assume the same thing we are assuming. That if their service becomes successful, they will be coerced to compromise their users, regardless of how frequently they promise that they would never do so.
If they are even bothering to make public announcements like this, then that means they believe the security of their system can be founded on the honor of their employees. It's important to recognize that this isn't even true if you assume every member of their team is an uncorruptible seraphim.
Instead, where possible, the service should be zero knowledge, where not possible, it should be considered insecure.