It's been few years. I am on Mailbox's 12 Euro/year plan which has "forum" only support (I am not sure it changed after I became a customer). My emails suddenly stopped working once and I received email response after a week (which just had an irrelevant link). I had reset the mail setup by then after backing up email from local client. I replied to the email asking what went wrong and never received a reply. They seem very aloof and high-handed about customer support if I may say so.
I am looking at moving my mail provider. I have stopped using @mailbox.org mail for online a/c signups etc (which I did a lot earlier) and have started removing it from wherever it is used already.
Is Migadu stable and been around? How's their service and privacy track record? Did you evaluate any other provider in Euro 12-20/year budget range? My email usage is extremely low volume.
Their privacy policy is well written (I have read 100s if not thousands of them in grad school, I can tell you they’re not vague)
Support is human!!! It’s really good to know there’s a human on the other side.