Amplitude, DataDog, Dynatrace, Google Analytics, Infor Nexus, Marketo, Salesforce, ServiceNow, Singular, Slack, Snowflake, Trend Micro, Veeva, Zendesk.
I feel like a notably missing product from this list is Jira. As horrible as it is, lots of companies use Jira for tasking so it should have been supported out the gate.
At its core Jira is just a tool you use to track who's working on what issue, maybe link it to your version control to see what commits have been done.
BUT, then the Suits come in and start adding timesheets and reporting and 42 different categories for everything and it becomes a hellscape of forms you need to fill just to get some work done.
And don't get me started with creating a GUI so that the user can insert the data for a set of fields you don't know in advance.
Every time a moderately expensive purchase is needed companies get together, write down a list of things that they need the product to do and then compare the options on the market. This process results in a 'winner' who checked the most checkboxes.
It's a process that doesn't take into account the subtler more analog things we should be rating products on - basically how 'nice' they are to use (in a corporate setting I would phrase that as how 'efficient' they are to use, but it's the same thing).
Basically you can build a “connector” to any REST/JSON API
Disclaimer: Microsoft employee, but not affiliated with Azure DevOps
Clubhouse.io, Asana & PivotalTracker are nice, but a little opinionated (can be a good or bad thing depending on who you are :) ).
I think where Jira really rubs people the wrong way is it's speed, particularly after someone customized it with a byzantine workflow or with dozens of views/reports and no primary source of truth for the team to use. Imagine a PM looking at one report and the dev's thinking another is "the one." A fresh Jira (Cloud verion on corp-name.atlassian.net) with out of the box Kanban board should work for most.
There are some industry vertical plays out there that focus on Agency or Freelancing work.
That’s exactly the problem with Jira (and honestly Bugzilla in the same way a decade ago), it tries to please everyone and thus succeeds with no one. Trying to do everything typically ends up in bloat/complication/slowness, which seems to happen disproportionately for bug tracking and cms systems.
> Trello handed over my personal account to my previous company
Isn't that the point? Businesses and people are way more obssessed about Jira than they should ever be. Jira is supposed to help organize, not become someones job.