Increasing transparency through advertiser identity verification
blog.google
blog.google
The only long-term solution is education: foster a sense of skepticism towards all advertising and encourage reading information from a variety of viewpoints. Of course, Google’s entire existence (and having destroyed traditional media’s business model, the media itself) is predicated on ads, so don’t expect anything this lucid soon.
Here, here. I would go further and say that human society needs a universal convention that flags paid speech as such, and gives people a clear protocol to filter any (or all) paid communication.
Methods:
language regulation,
using evaluative Words
telling shortend storys
repetition
boasting
hints ma(s)king half-truth to truth
So now, with that on your mind lets test the transcript adding hyperlinks using the named methods... (-;If you filter the paid speech then it follows you should also filter out the actual art, cinema, theater, etc. it paid for. Now you are left with what?
Said paid approach also has implicit patronage as wealth reserves the priveledge to devote a large ammount of resources including time and not get paid for it while monopolizing the prestiege and related benefits of it.
Why are you hanging out on ad supported website right now?
How little font size can you use? Maybe a size that a person with perfect eyesight can read, but older people cannot, and even the person with perfect eyesight would easily miss it, that is technically legal, isn't it? What if the font color is hard to distinguish from the background color? How far from the advertisement can the warning be placed? If there is a warning, and a small advertisement next to it, and then a longer unrelated text written in different visual style, but still on the same page, it is obvious that the warning applies also to that other text, right? Or, if you are Google, just say that "everyone knows" that the first two or three search results are paid for, so there is no reason to mark them explicitly.
(EDIT: What words should you use for the warning. "Advertisement?" "Sponsored links?" Is it okay to use some words that 90% of your readers would not be sure what they mean, but technically they mean what they are supposed to?)
Then there is the question of what exactly counts as "paid speech". If I send the money directly to you, obviously. If I instead send them to a charity you own? If there is no cash, but I give you hundred bottles of wine? Does it make a difference if you write wine reviews, and you use samples from my gift? If I send you a computer with pre-installed software that you review, and I tell you that you don't have to send the computer back when you are done? If I invite you for an expensive vacation... sorry, I meant "conference", paid by my company? Or what if I never give you anything, just offer to write the articles for you, so you can give them to your boss and take your salary without having to do any work? What if you actually pay me for writing the content, but I give you a discount if I can choose the topic? What if I offer free food for members of the press when they provide coverage for my event? What if no transaction ever happens, but I will simply provide coverage for my friends and ignore the people I don't know.
I am not sure if a clear line can actually be made here. Taken to extreme, even private bloggers would not be allowed to write blogs about topics they are interested in, without providing some disclaimer like "the topic of this article was not chosen impartially". That would be silly, wouldn't it? But then, everyone with more obvious conflict of interest will claim that their case is analogical to this.
Remember that ads existed before internet. They also had the same fundamental problems. Only those days one had to be rich to muck with society
It makes the problem go away to a certain degree in areas were ads are banned. If we banned ads in Europe and US, Russians using Yandex and Chinese people using Baidu would still see ads but we would not.
However we wouldn't see much at all for a while I guess since a number of big internet companies seem to be almost clueless when it comes to ordinary decent business models like "I pay you money, you provide me service without telling every shady tracker in the process.
So I'm not arguing for a ban on advertising as that is completely unrealistic, would hurt tje economy badly, woild be next to impossible to enforce and also counterproductive: I've seen ads that improved my day or even my life.
But I certainly wouldn't cried if someone had stopped WhatsApp from selling out to Facebook. And I certainly wouldn't have cried if online ads became more like ads in newspapers and magazines: static, doesn't move, doesn't make noise, doesn't send requests, embedded into the page server side instead of running giant multi-kilobyte applications in my browser.
Maybe I'd even stop blocking ads of they were less dumb, more relevant and didn't make my computer crawl.
If you outright ban ads, they'll come back in a sneaky way, see influencer marketing / product placement in culture (movies mostly) for how it plays out.
It also prevents smaller businesses to compete with the larger ones because the larger ones have much more clout and branding power.
Not that it makes ads perfect, far from it. But at least ads are transparent unlike all the astro-turfing there is out there.
Even if you do provide a functionally better product/service than competitors, it's often easier for a competitor to convince consumers their product/service is better than your functionally better product/service, if nothing else, by hiding in ambiguity and complexity or well crafted claims that deceive consumers.
There's also the obvious case that if you have an overall better product/service, if people don't know about it, it's not likely to succeed by word-of-mouth alone (there are exceptions) so advertising to aide discovery provides a necessary function but not to the level of manipulative practices we have today (marketing) that are employing sophisticated psychological techniques and are now even driven by targeted behavior data.
It's one thing to inform people "Hey we made this, it exists, it does this, and here's the cost, you can get it here..." but it's another thing entirely to manipulate consumers perception or play on behavioral faults over--I don't know--delivering a product or service of genuine value?
Given modern business environments, it seems to me that it's often financially best to deliver the minimal functional product/service a consumer will accept and convince them its better than it is (manipulate perceived value). That, to me also, doesn't create a strong economy, it creates a system that helps disproportionately redistribute wealth to those who can (and will) play that game.
And manufacturing may be cheaper without worrying about polluting or waste dumping, but when those were no curtailed, manufacturing didn't stop, it just found better ways.
Think from the perspective of an advertiser. Earlier, an advertiser could pay for any ad anonymously. Now any ad you want to show can be traced back to you. This is a meaningful difference. Even if you as a viewer can't pinpoint the specific person behind an ad, they are not completely anonymous anymore (to Google, to law enforcement that may have a warrant, etc). Of course, this change comes at the cost of a reduction in freedom from the lack of anonymity.
Anything that reduces the difficulty of tracing should be seen as an improvement. It's a long road from here to perfection, but that's no reason not to take a step.
Laws and rules are far slower to adapt than the workarounds that bend them. And clear ownership says little. Everything can simply point to a more or less real identity that nobody will ever find.
Don't get me wrong, I'm not against such rules. I'm just saying that the likelihood of them achieving the results we imagine are slim.
Corporate ownership is also traded as a commodity. The US Auto Parts Northeast Region Transmissions Warranty subsidiary is required to hold assets sufficient to bond the warranties it issues, so instead of keeping a large pile of hundred dollar bills on the coffee table, it holds shares of the parent company and you now have circular ownership. If the parent company is loaded up with debt then you might find that the subsidiaries like that own the majority or entirety of the parent company -- without even necessarily realizing it.
You also have the problem that people willing to commit fraud are willing to commit fraud. Convince some credulous victim that all they have to do is put in $1000 and sign some papers and they can invest in The Next Big Thing and they've not only scammed them out of $1000, now it's the victim's name on the shell corp.
Generally speaking identifying people who don't want to be identified is hard, the methods effective to do so oppress innocent people more than anything, and it is best to look to other solutions. For example, if you discover people are publishing misinformation, show the truth to the same people who saw the misinformation.
Finding an appropriate n might be a delicate, many big (legitimate) businesses have really complicated ownership structures. Then you have to task someone with validating all of this. Whose expense is it to do the due diligence and check everything? WHo takes responsibility for failures in this regard? And finally it will mean some business is lost on both sides and it might be a lot of money.
Banks have anti money laundering policies yet still find ways to go around them all the time because they want the business. Banking secrecy wasn't there to protect privacy but to obscure shady activities. As I said, it's good to have the rule and I'm not against it but I have the feeling people have some unrealistic expectations from this. They just raise the bar a bit and filter out the "chaff" while still allowing larger interests to prevail.
It is something between 10 and 13, if you accept that governance structure of an organisation must match its social communication structure. It is something between 14 and 16, if you accept that governance structure of an organisation must match its business divisions. Any n>16 is prone to communication shortcutting.
Definitely this policy is an improvement, but many of the worst offenders have more than sufficient resources to avoid any impact from this change. It's already the norm for political organizations to adopt entirely useless names. What's the difference between "People for the American Way" and "Citizens United?" And these are both decades-old organizations, not a modern occurrence.
Various regulations (some hinging on direct involvement in electoral advocacy) require various degrees of disclosure of funding sources and beneficial owners, but the system is uneven and often minimally enforced. In practice I expect a huge number of legal entities running advertising whose operators cannot readily be ascertained. This is already the case with groups like Metric Media Foundation where a good degree of investigative journalism was required to figure out who was pulling the strings.
In fact I'm pretty sure this is happening already regardless of these changes. I recently saw on Reddit that YouTube is promoting ads for very obvious gift card scams, even though I've personally never seen any of those in the few times my ad blocker let me down. Presumably this is because those ads are only targeted to a certain subset of people to both maximise ROI as well as avoid being shown to someone smart enough to identify it as a scam and potentially report it and blow up the whole operation.
A good start (besides banning the cancer that is advertising) would be to have all advertising platforms publish a searchable archive of every ad, who paid for it and the targeting criteria. This means people can at least look behind the curtain and see which ads are out there that they wouldn't normally see due to the targeting criteria not matching them.
Not all advertising (especially in the broad sense of the word) is bad. There is one ad in particular in the last year that I'm very glad I saw, because it alerted me to the existence of a product that has provided a lot of value to me. Of course, most advertising nowadays is trash and the web is barely usable without an ad-blocker, but in principle, I think having unobtrusive ads for vetted products isn't such a bad thing.
Workers aren't management/owners.
But I wouldn't say that this leading to amorphous organizations means it's a failure.
It's giving clear ability to connect content you see with well established government legal frameworks. This can help internet ads follow similar level of scrutiny as traditional ads. Is that framework perfect? Of course not. But it's unified framework, with strong ownership (government), enforcement of best practices (judges), etc.
There's only as much as companies can do. Only small part of those problems is technical. Majority of the issues is much broader legal/free-speech issues, that I personally don't want any private, for profit company, to control. It doesn't mean that I'm excited and confident that governments will do it correctly (for sure they won't), but it's right framework to solve those problems.
Call me skeptical, but won't it just lead to shell companies?
See: Astroturfing (2019), Last Week Tonight with John Oliver: https://www.youtube-nocookie.com/embed/Fmh4RdIwswE
Take the United Kingdom. Google says Foo Ltd. are the advertiser, who are Foo Ltd? Well the UK legally requires Foo Ltd. to register with Companies House, a government agency, and this registration legally must identify Persons with Significant Control, actual humans who make decisions for Foo Ltd.
But when you look closer you discover that Foo Ltd has a company secretary who lives in a run down area of an ex-industrial city, and who is listed as secretary for 1800 other companies, and its offices are registered as that person's flat. The PSC section is filled out with the name Offshore Holdings Inc. offering the address of a law firm in the British Virgin Islands, even though the law is clear that Persons means very specifically human individuals.
The UK could clean this up, but of course the people hidden behind this sort of thing are actually wealthy and powerful and are doing all they can to ensure nothing changes. Similar things happen in the US, and in several other developed nations you probably think of as law-abiding and straight dealing. Google can't fix any of that, so this is all you get.
What percentage of people who view the ad are going to do this?
Shell companies in general are pretty commonly used and pretty common in the US (I can't speak to other countries). It's very easy to setup a very basic corporation anywhere in the US and can take anywhere from a week to a month depending on the state.
That corporation can get paid to run ads by another corporation. The new corporation will pay Google to run the ads and will still pay taxes, but their name will show up. The new corporation is providing a service as a middleman.
There are some specific restrictions on doing this kind of thing for other purchases and acting on others behalf, but not for ad buys.
However my point applies for shady outfits advertising on Google too. It may make sense for some companies to pay money to have a third party place their advertising, perhaps as part of some value-added service that offsets the extra cost, but under a know-your-customer regime that company doesn't want to annoy Google. If you earn $10M a year re-selling Google's adverts then the chance to earn $1M putting your name on an obvious scam is a bad deal - Google's going to cut you off and there goes the $10M pa revenue.
So the first type of shell is likely to get implicated in scummy stuff that happens in future, and as I showed you'll find out it's a dead end because your government doesn't care about making businesses tell the truth about who they are. And that's not Google's fault, it's something your elected representatives might fix if they thought you knew and cared.
If you have US based LLC there is no looking closer. The only thing public will be your registered agent and company name, nothing else.
At least twice a year at my business users are redirected to tech support scams from Google Search ads. Its always a similar story, "I searched for Amazon and clicked the first link".
This is all a veil to try and hide the fact that Google wants ads to blend in better with results. Every couple of years Google makes it harder to distinguish ads from content. https://searchengineland.com/search-ad-labeling-history-goog...
Is it okay that a search engine looks like malware sometimes? You'd think that Google would want to wipe its ass.
This is particularly important right now as the cost of advertising on Google (and in general) is going down right now because of the pandemic.
The hard part will probably be finding an agent to represent the company. Assuming they validate bans based on company representatives.
I look forward to seeing what info Google provides to users. The demo is useless. Name and "Location: United States" isn't much. I doubt Google will really provide much info about their advertisers; they're paying customers. Search users are the product.
I'd want to see the actual name and address of the business (as required in CA and the EU), business license info (required in the UK), incorporation state and serial number (required for an EV certificate), and have an option to buy a business credit report from D&B. At various times I've put all of those on SiteTruth.com.
It's become harder to get the data needed. A decade ago, an online-only business with no clear ownership or street address was almost always a scam. Now, it's not uncommon, although the scam percentage is still high. Businesses are also allowed more anonymity now, this being considered "privacy". There are "low-doc" states, such as Nevada. Owners of postal mail boxes used to be public record; now they're anonymous. D&B used to encourage companies to publicize DUNS numbers; now they consider that proprietary. It's a great time to be an online scammer.
My mom thinks any URL with a padlock next to it is über secure [0][1] and that she can give her bank details without worry.
[0] https://zeltser.com/padlock-and-favicon-confusion-in-browser...
[1] https://support.cloudflare.com/hc/en-us/articles/200170416-W...
https://blog.chromium.org/2018/05/evolving-chromes-security-...
Replacing "Ad" with advertiser's icon is simply a method how not to display "Ad". I expect that many icons will not be company logos, but rather something that seems like it would normally appear in a web page: a small arrow, a tiny dot, a thumb-up, etc.
Then the Google will have credible deniability: hey, we didn't make the icon, the advertiser did, blame him. But of course they are the ones who refuses to display "Advertising" clearly.
Steps!
Hypothetically, of course!
edit: I say "had" because I think it has changed forms over its lifetime. I think originally you could simply load up credits and it would cover ads across the web with blank images.
As governments around the world get increasingly totalitarian and everything gets regulated to death or outright illegal, the timing for Google to ban necessarily anonymous individuals, organizations and businesses couldn't be worse!