In my opinion, its more likely that professionals who heavily use those tools are going to favor MS offerings over Google's compared to people who only need to occasionally created simple word documents or spreadsheets with a handful of columns.
I miss Excel the most.
GDocs has found a nice spot in one of our departments as a scheduling tool, though.
G Suite has none of those features. Docs has more in common with WordPad than Word. It's unsurprising offices that switch to it end up switching back as Microsoft has finally stepped up it's collaborative editing game.
And that's before we even get into things like Excel and Access which are basically automation for people who can't write JavaScript.
I really wanted to like GDocs, it's just a really poor experience in general.
I agree that was true at one time, but I don't think it's strongly the case anymore.
Users, leaders, and IT departments seem much more open to non-Mircosoft products than they have been in many decades. But for office work, few are able to match what Microsoft offers.
I'm hardly a Microsoft fanboy, and wouldn't use it if my company didn't insist on it. But I can see the merit in going with Office365 for the masses. There isn't really a strong competitor.
They have made improvements though - Google sheets can now work on Excel format files without changing the format. However they have managed to break copy and paste, with trademark Google lack of service. (https://support.google.com/docs/thread/33960847?hl=en - and I see other problems with borders randomly appearing in pasted cells)
It leaves a lot to be desired, I’m not sure Office could be much worse.
While I like JS, I think the shift towards JS/TS for macros in online versions is seeing some resistance to.
All of this said, still leaps and bounds better than gdocs.
The ads revenue subsides other products. And that's always Google's argument of upholding that business model. Google claims ads-supported internet is key to retain the free offering.